AX Systems Administrator

The AX Systems Administrator plays an essential role in maintaining operational excellence, critical thinking and problem solving daily tech challenges. As a result, you have an excellent ability to grow talent in our business through developing best practices and leadership with cross functional stakeholders. You know how to be curious about their opportunities and how to be real with feedback and support. The AX Systems Administrator brings a strong understanding of Microsoft core infrastructure, experience with Enterprise Change Process and Change Control. 

As a growing business, Lush needs people that can adapt and evolve to the needs of our business. Our Lush staff live with purpose, finding their personal value connection with the values of our business, bringing their work and life paths into one holistic journey.

Reporting to the Manager, Business Systems & Innovation, the AX Systems Administrator undertakes the following RESPONSIBILITIES:

• Manage Microsoft Dynamics AX 2012 administration & day to day system support
• Manage Microsoft ERP code deployment
• Support day to day Enterprise Application(s) including Terminal Server / Citrix client access
• Administration and maintenance of systems, servers and environment in a multi-site network infrastructure 
• Management of AX environment backups and backup policy
• Ensure incident response and management protocols and processes are consistently followed
• Conduct root cause analysis on recurring business impacting incidents
• Maintain server infrastructure to support business requirements and established service levels
• Work with vendors, partners and other technical resources to resolve system bugs
• Install hotfixes and cumulative updates, as required
• Monitor network devices performance, analyze data flow and make recommendations as needed
• Ensure disaster recovery plans and solutions are in place and kept up-to-date
• Provide a system administration function for application servers
• Perform preventative/proactive application and systems maintenance
• Drive continuous improvement and best practice administration and support key assigned corporate IT infrastructure areas

You bring the following QUALIFICATIONS:

Required:

• 5+ years of Applications Administration (minimum of 3 years in AX Administration)
• Post-secondary education required or equivalent in Business, Accounting, Management Information Systems, Supply Chain Management or related field
• Strong understanding of High Availability environments, System Security and Disaster Recovery
• Experience in implementing, maintaining, and troubleshooting application environments
• Working Knowledge of Dynamics AX Architecture and layers
• Knowledge of promoting development objects during build and test activities using XPO's, models and model stores and deploying/Copying new AX environments
• Knowledge of implementing/administration various AX ISV Solutions
• Proficient in following modules – Financial Management, Manufacturing, Inventory Management, Multi-Site and International, Sales and Marketing, Logistics
• Strong organizational, writing, interpersonal and communication skills
• Exceptional attention to detail and committed to a high degree of accuracy
• Possess excellent time and project management skills
• Creativity and demonstrated ability working in a fast-paced environment with a high degree of change
• Ability to work efficiently under pressure and effectively multi-task

Preferred:

• Experience working with cloud technologies (Office 365, Azure/AWS/Google Cloud)
• Programming knowledge/scripting experience for automation (Python/PowerShell)
• Familiar with agile system administration methodologies
• Certifications in ITIL, MCSA, CCA, VCP
• Experience working in a manufacturing and/or retail business 

Job Location: Open to all candidates located in North America.

Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion. We are proud to be an equal opportunity employer. 

We thank all interested applicants; however, only qualified candidates will be contacted.

We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence , contributing ideas for the future and share in the rewards of success when the company is doing well.

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Recruitment Process Overview: