Offer summary
Qualifications:
Bachelor's degree, Experience in logistics or service environment, Knowledge of WMS and TMS systems, Strong analytical skills, proficient in Excel.Key responsabilities:
- Analyze customer complaints and work with vendors to resolve issues
- Evaluate carrier performance to detect service problems
- Lead projects to improve logistics processes
- Manage transportation costs and oversee site management protocols
- Process carriers' damage claims and create user-friendly dashboards
