Your Title: Professional Services Consulting Professional
Job Location: Sandvika, Norway or Remote in Europe
Our Department: Owner and Public Sector, International
Join our team as a Professional Services Consultant, and step into the exciting world of crafting cutting-edge technology solutions through dynamic consulting projects! This role will deliver software solutions to government and other infrastructure owners to assist with the asset life-cycle management goals. You will be helping them understand what they own, what condition it is in, and how/when to fix it to balance cost and condition. Enabling transportation and other infrastructure teams to complete projects throughout design, construction, operations, maintenance life-cycle.
What You Will Do
You'll be the driving force behind every project, from identifying clients to sealing the deal with final invoicing. Your role is a thrilling blend of interpersonal finesse and technical wizardry. Dive into complex technical challenges, from identifying problems to defining system architectures, specifying hardware/software, overseeing implementation, rigorous testing, and ensuring seamless client training and solution deployment. Your expertise will shape the future of technology solutions.
Work directly with clients to manage initial access, map and transfer data and creation of process documentation
Design and implement client requirements within the existing Trimble software platform
Work within Agile teams to deliver the services to the clients
Work with other teams like product development, project management, and IT Operations to keep the systems and clients up to date
Prepare training agendas from release documentation, field service requirements or software documentation; ensuring that course material reflects current product features and customer requirements
Strive to retain existing clients and ensure the maximum longevity of their relationship with Trimble through proactive contact, excellent service delivery and appropriate relationship development
Work in close partnership with clients to determine their key requirements, collaboration objectives, and communicate these requirements back to key business functions
Strive to retain existing clients and ensure the maximum longevity of their relationship with Trimble through proactive contact, excellent service delivery and appropriate relationship development
What Skills & Experience You Should Bring
Bachelor's degree or equivalent work experience in IT or Engineering
Minimum of 3 years of experience in a Professional Services Consulting role
Good presentation skills, training skills, client-management skills, relationship-building skills, requirements gathering experience, and negotiating skills
Experience and understanding working with databases such as Oracle and Postgres
Experience working with geospatial tools such as Esri
Excellent problem solving, risk mitigation and conflict resolution skills.
Strong initiative, customer-service orientation and commitment to ensuring timely, quality solutions to customer issues.
Preference for clients with experience working with transportation / infrastructure asset solutions.
About Your Location
The team you will be working with operates on a remote first principle. With a diverse range of clients / locations we are looking for staff who can operate and manage their time/effectiveness from a remote setting. The team is based in a range of locations and time zones, primarily within Europe.
Travel to visit Trimble facilities, client offices, or other meeting locations may be required for up to 20% of the time.
Internal communication will be conducted in English as a common language. Due to the nature of our clients, preference will be given to candidates who can communicate in Norwegian and/or French.
Trimble’s Inclusiveness Commitment
We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.
We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.
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