Customer Integration Analyst IV - Employee Navigator

At The Standard, you’ll join a team focused on putting our customers first.

Our continued success is driven by a high-performance culture. We’re looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what’s right – across the company and in our local communities.

We offer a caring culture where you can make a real difference, every day.
 
Ready to reach your highest potential? Let’s work together.

Job Summary

In this position you will work in partnership with internal subject matter experts and leadership as we launch a new integration of Employee Navigator software to modernize the benefits implementation process for our customers.

• Act as business lead for inbound and outbound data on-boarding for Employee Navigator enrollment system, both for new & existing integrations of highest complexity.

• Manage internal and external resources to successfully conduct data re-implementation and change projects of the highest complexity.

• Manage & perform triage for data inquires and issues and act as subject matter expert to internal resources and customers

• Work with proposal analysts, internal sales resources, brokers, and customers to communicate current data integration capabilities both generally and for specific customer's ability development.

• Conducts process gap analyses and works with leadership and team to establish and execute on the data integration roadmap.

Skills and background You'll Need

• Education/Experience:  Bachelor’s degree in business, Information Systems or related field, or equivalent experience in lieu of degree

• Experience working in Employee Navigator, ADP, Paylocity, or Ease software is required. Experience working in employee benefits building processes for data feeds may substitute in lieu of previously listed software experience.

• Understanding of employee benefits products and processes isa required.

• Proven ability to interpret and synthesize data, problem solve on find pathways to data solutions within multiple systems.

• Ability to work in ambiguity to find pathways to success.

• Excellent communication skills and the ability to work bridge the gap of communication between IT and business units.

Why join The Standard?  

We have built an enduring legacy of stability, innovation and financial strength thanks to the contributions of the talented, creative and compassionate people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard, you can expect: 

• A rich benefits package including a 401(k) plan with matching company contributions 

• An annual incentive bonus plan  

• Generous paid time off 

• A supportive and responsive management approach 

• Opportunities for career growth and advancement   

• Paid time off to volunteer  

• An employee giving program that double matches your donations to eligible nonprofits and schools 

• Much more!

#LI-remote

Please note - the salary range for this role is listed below. In addition to salary, our package includes incentive plan participation and comprehensive benefits including medical, dental, vision and retirement benefits, as well as an initial PTO accrual of 164 hours per year. Employees also receive 11 paid holidays and 2 wellness days per year.

• Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on various factors, including individual and organizational performance.

Salary Range:

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.