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Service Engineer

77% Flex
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Africa

Offer summary

Qualifications:

ND Electrical Engineering or equivalent, Minimum 5 years experience in laboratory equipment maintenance.

Key responsabilities:

  • Install, service, and maintain life science and diagnostic equipment in Africa
  • Provide technical support to customers and perform fault finding effectively
  • Advise customers on pre-installation requirements
  • Attend project meetings and communicate progress with sales engineers
Watershed Consulting logo
Watershed Consulting Human Resources, Staffing & Recruiting SME https://watershedconsulting.co.za/
11 - 50 Employees
About Watershed Consulting
Watershed Consulting offers recruitment services to businesses throughout South Africa and neighbouring countries from our headquarters in Johannesburg. We take care to keep the interests of both our clients and candidates at heart, in order to ensure a mutually beneficial placement that is in line with both the company’s strategy and the candidate’s career aspirations. Watershed Consulting was established in 2000 and is BBBEE level 2.We are passionate about South Africa and we sow back into the society in which we operate by assisting those in need.
See more Watershed Consulting offers

Job description

Logo Jobgether

Your missions

SERVICE ENGINEER - LIFE SCIENCE AND DIAGNOSTIC EQUIPMENT

Position Overview

Responsible for the installation, servicing and maintenance of life science and diagnostic equipment in SA and Sub-Sahara Africa

Duties

Maintenance and Installation

Function as full technical support by handling all technical queries from customers as well as calls pertaining to the progress on repairs and availability of stock.

Visit customers’ sites and carry out corrective and preventative maintenance.

Carry out fault finding effectively and communicate with the customer as to the problems, recommending the best solutions.

Carry out installations as per company procedures and in accordance with the order specifications.

Advise customers on pre-installation requirements for instruments.

Carry out remote diagnostics.

Ensure that work orders are accurately completed and returned to the company timeously.

Adhere to all applicable safety regulations.

Customer service

Respond efficiently to customer calls and emergency work.

Function as support for other technicians.

Provide telephonic assistance to customers.

Ensure that product knowledge is of a high standard.

Keep up to date with technical changes and updates.

Ensure that applications and software knowledge is up to date.

Attend project meetings with customers.

Liaise with and update sales engineers regarding requirements for installations.

Communicate with sales engineers regarding the progress on jobs for their customers.

Work overtime when required.

Travel outside office hours and outside the borders of South Africa.

Qualifications And Skills

ND Electrical Engineering (LC), or Electronic Engineering or equivalent

Must have a minimum 5 years experience in servicing, installing and maintaining laboratory equipment

In possession of a valid passport

In possession of a valid driver’s licence with own transport

SA Citizens Only

Remuneration

R35k Negotiable plus travel allowance, vehicle insurance, tools of the trade.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Laboratory Equipment MaintenanceEquipment DiagnosticsFault ManagementDiagnosticsTechnical EnablementProduct Knowledge

Soft Skills

  • Interpersonal Skills
  • Service Orientation
  • Teamwork
  • Independence
  • Attention to Detail
  • Problem Solving
Are you interested?

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