Job Description
This is an excellent opportunity to join a global technology and services organization. In this key role, you will gain exposure to all functional areas within the business.
Remote, work from home opportunity.
Responsibilities
- Pursue collections of past due accounts receivables to conclusion
- Work directly with customers, Billing Specialists, and Sales Representatives to settle disputes and address payment variances
- Prepare, review, and distribute:
- Monthly account statements to customers
- Send client invoices electronically and manually
- Provide accurate information on client accounts
- Submit invoices via third party billing portals, check for status
- Review and resolve unapplied cash, duplicate payments, overpayments, and refund requests
- Prepare client reports when required
- Ensure responsiveness to all internal and external requests and questions
- Assist with providing backing for Auditors
- Ensure client queries are sent to the correct internal department
- Assist in the performance of credit reviews for appropriate extensions of credit
Qualifications
- Bachelor’s Degree in Accounting, Finance, Business or related field preferred or equivalent combination of education and experience
- Fluent German language required
- Experience in a business environment; prefer experience or exposure to a functional area within Accounting (AR, AP, Collections, Billing, etc.)
- Strong interpersonal, verbal and written communication skills to communicate effectively across all levels of the organization with consistent high levels of customer service
- Proficiency in Microsoft applications, specifically Excel, Word, and Outlook; experience with an enterprise application such as Oracle would be a plus
- Ability to handle confidential information with appropriate level of professionalism and sensitivity
- Self-starter with strong problem-solving skills, attention to detail and organizational skills
- Proven ability to work in a fast-paced team environment
Development Opportunities We Offer
- Conferences in Poland
- Industry-specific e-learning platforms
- Intracompany training
- Mentoring
- Technical knowledge exchange within the company
What We Offer
At KLD we invest in employees and their families by placing their wellbeing first. We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks. We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. Individual compensation will vary, although a reasonable estimate of the current annualized base pay range for this position is 80,000 to 95,000 PLN.
- This position is 100% remote, and we offer a high-performance laptop computer, options for wireless headset or external speaker, up to two 24" 2K monitors, and a mobile phone for business use.
- Language lessons
- Opportunity to develop your skills (trainings, conferences, books and more)
- Fun and friendly atmosphere
Our Cultural Values
Entrepreneurs At Heart, We Are a Customer First Team Sharing One Goal And One Vision. We Seek Team Members Who Are
- Humble - No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses
- Hungry - We all are driven internally to be successful and to continually expand our contribution and impact
- Smart - We use emotional intelligence when working with one another and with clients
Our culture shapes our actions, our products, and the relationships we forge with our customers.
Who We Are
KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.
Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.
KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500) and CEO Chris Weiler has been honored as a past Ernst & Young Entrepreneur of the Year™. Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers.
KLDiscovery is an Equal Opportunity Employer.
