Offer summary
Qualifications:
Bachelor's Degree in Business, Computer Science, Clinical or equivalent knowledge, Minimum 2 years of software/hardware experience and Strong MS Office skills.
Key responsabilities:
- Provide day-to-day application support, coordinate vendor releases and system upgrades
- Collaborate with cross-functional teams to analyze process changes and translate requirements into specifications
- Implement new systems, ensure system functionality meets end-user requirements, and conduct testing
- Maintain support documentation and communicate application changes and procedures to necessary teams
- Resolve support tickets, participate in projects, act as technical project lead, track progress, and assist in issue resolution