Offer summary
Qualifications:
Bachelor's Degree in business or healthcare. 10+ years’ healthcare operations management experience, Proven track record of customer service focus. Strong communication and presentation skills. Ability to manage, mentor, train and develop employees..
Key responsabilities:
- Lead client-specific programs for patient outcomes improvement. Foster client relationships and satisfaction with timely deliverables and escalations resolutions. Develop program strategies for business growth and quality improvement.
- Present program updates, implement process improvements, keep updated on industry regulations. Attend client meetings with minimal travel required (<20%).