Salesforce Administrator/Developer (Canada Remote)

Company Overview

At Motorola Solutions, we’re guided by a shared purpose – helping people be their best in the moments that matter – and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We’re solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That’s mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We’re solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that’s critical to connect those in need with those who can help. The work we do here matters.

Aperçu de l’entreprise

Chez Motorola Solutions, nous sommes guidés par un objectif commun: aider les gens à donner le meilleur d’eux-mêmes dans les moments les plus  importants - et nous sommes à la hauteur de notre engagement en créant des solutions sécurisées. Parce que les gens ne peuvent donner le meilleur d’eux-mêmes que lorsqu’ils se sentent en sécurité et qu’ils le sont. Nous créons des solutions sécurisées en développant les meilleures technologies intégrées à travers les écosystèmes de sûreté et de sécurité. Qu’il s’agisse d’appareils et de réseaux de communications essentiels, d’une sécurité vidéo et d’un contrôle d’accès basés sur l’IA ou d’une capacité d’unir la voix, vidéo et les données dans un seul centre de commandement. Nous créons des solutions sécurisées en connectant les agences de sécurité publique et les entreprises, permettant ainsi une collaboration essentielle entre les personnes qui ont besoin d’aide et les personnes pouvant aider. Le travail que nous accomplissons ici est primordial.

Department Overview

At Motorola Solutions we are helping solve some of the biggest challenges around safety and physical security by developing advanced artificial intelligence (AI) technologies and products that are used to help keep people, businesses, and cities around the world safer. Avigilon, a Motorola Solutions company, designs, develops and manufactures advanced AI, video analytics, network video management software and hardware, surveillance cameras, and access control solutions that help change the way people interact with their security systems.

Job Description

Reporting to the DevTeam Lead, Digital Enablement & Analytics, the Salesforce Developer is part of a team that is responsible for the development, integration and operational support of Avigilon’s Salesforce CRM and associated integrated systems.

What will you do?

• Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements and company goals.
• Participate in design phases for medium to large projects/programs, identifying, tracking and resolving technical issues.
• Design, develop and test programs of average to high complexity.
• Establish, deliver and refine a road map to ensure that CRM platforms and products remain current, deliver value and supports the needs of business stakeholders in terms of scalability, resilience, security, capacity and operational maintenance.
• Consult with Application owners and Digital partners to enable Digital solutions leveraging Avigilon’s CRM capabilities.
• Pilot and implement new CRM functionality.
• Provide technical support of CRM technology 24/7, especially during upgrade/fixes.
• Provide system administration support of Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow.
• Create and maintains documentation related to important support processes.
• Identify and engage in process improvement opportunities.
• Facilitate transition of applications from development to production.
• Effectively communicate and build rapport with team members, stakeholders and business partners using a variety of techniques and collaboration from initiation to close. Resolve conflicts/issues of medium complexity and escalate to others as appropriate.
• Actively participate in weekly project status meetings and ensure assigned tasks are completed on time to support project deliverables.

Qualifications:

• 4+ years Salesforce Development experience (Apex and Visual Force, LWC is preferable)
• Hands on experience in on Apex classes, Asynchronous Apex, controllers, Triggers, Visualforce pages, SOQL and SOSL, Web Services (SOAP and REST), Apex Callouts, Unit test classes, Salesforce Security model and lightning components
• Experience in creating PR’s using bit bucket , VS studio or any preferred way.
• Hands on experience with Salesforce Automation tools as lightning flows, Visual Flows, Approval Processes and changesets
• Certifications - Salesforce Certified Platform Developer I, Salesforce Certified Admin, Salesforce Certified Platform App Builder

Nice-to-have:

• Salesforce CRM (SFDC) & Marketing Cloud
• Experience with HTML, JQuery, AJAX, JSON and CSS
• Experience with UML
• Experience developing customer-facing user interfaces
• Salesforce Certified Developer II certification will be an added advantage

Notes: Candidates can live anywhere in Canada.

#LI-MP2
#LI-REMOTE

Basic Requirements

• Bachelors Degree with 4+ years of Salesforce development and administration experience

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.

Motorola Solutions adopte, favorise et promeut les principes de diversité, d’équité et d’inclusion. Nous encourageons et accueillons les candidatures de toutes les personnes qualifiées, quelles que soient leur race, origines ethnique, religion ou croyance, orientation sexuelle, identité et expression sexuelle, statut d’anciens combattants ou tout autre statut protégé par la Loi.

Nous sommes fiers de notre culture axée sur les personnes et les communautés, encourageant ainsi chaque Motorolan d’être la version la plus authentique de lui-même dans ses responsabilités afin de tenir la promesse d’un monde plus sécuritaire.

Si vous souhaitez vous joindre à notre communauté mais croyez que vous ne possédez pas toutes les exigences requises pour le poste convoité, nous aimerions tout de même connaître les raisons pour lesquelles vous pensez être un excellent candidat pour notre équipe.

Nous offrons également des mesures d’adaptation pendant toutes les étapes du processus d’embauche afin de favoriser l’inclusion des personnes vivant avec un  handicap physique et/ou mental. Si vous avez besoin de mesures d’adaptation, svp nous faire parvenir un courriel à ohr@motorolasolutions.com.