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Equipment Damage Representative

73% Flex
Remote: 
Full Remote
Work from: 

Offer summary

Qualifications:

Collections experience is desired., Proficient in Microsoft Word/Excel..

Key responsabilities:

  • Investigate, collect damages to U-Haul equipment.
  • Contact customers, third parties for damage resolutions.
  • File claims, establish payment arrangements for uninsured.
  • Heavy phone work, key organizational skills needed.
U-Haul logo
U-Haul Retailtech: Retail + Technology XLarge https://www.uhaul.com/

Job description

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Your missions

Location:

2721 N Central Ave, Phoenix, Arizona 85036 United States of America

Description:

  • Investigation and collection of damages that occurred to a U-Haul rental equipment.

  • Contacting customers who caused damages to their rental and did not purchase or honor the contract terms.

  • Contacting third parties who caused damages to a U-Haul vehicle either on rental or on lot.

  • Filing claims and collecting from insurance carriers for recovery of damages.

  • Establish payment arrangements for those that are uninsured.

  • Consists of very heavy phone work.

  • Candidate will be in constant contact with U-Haul Customers and U-Haul entities.

  • Organizational skills are key to a successful EDU Representative.

Requirements:

  • Collections experience is a plus.

  • Ability to organize and maintain a large pending of claims.

  • Ability to handle Customers/Peers in a professional manner.

  • Microsoft Word/Excel experience

Education/Training:

  • High School Diploma or higher

Work Status:

  • Full-Time-100% in office

U-Haul offers:

  • Full Medical coverage 

  • Prescription plans 

  • Dental & Vision Plans 

  • New indoor fitness gym 

  • Gym Reimbursement Program 

  • Registered Dietitian Program  

  • Weight Watchers  

  • Onsite medical clinic for you and your family 

  • Career stability 

  • Opportunities for advancement 

  • Valuable on-the-job training 

  • Tuition reimbursement program 

  • Free online courses for personal and professional development at U-Haul University® 

  • Business and travel insurance 

  • You Matter Employee Assistance Program 

  • Paid holidays, vacation, and sick days  

  • Employee Stock Ownership Plan (ESOP) 

  • 401(k) Savings Plan 

  • Life insurance 

  • Critical Illness/Group Accident 

  • 24-hour physician available for kids 

  • MetLaw Legal program 

  • MetLife auto and home insurance 

  • Mindset App Program 

  • Discounts on cell phone plans, hotels, and more 

  • LifeLock Identity Theft 

  • Savvy consumer wellness programs - from health care tips to financial wellness 

  • Dave Ramsey’s SmartDollar Program 

  • U-Haul Federal Credit Union 

  • Wellness Program 

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products.  The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.   

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Required profile

Experience

Industry :
Retailtech: Retail + Technology
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Soft Skills

  • Organizational Skills
  • Excellent Communication
  • Professionalism

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