Campus Supervisor at Greenbox Storage

About Greenbox Storage

Our company provides a pickup and delivery summer storage service for college students across the United States.

At the end of the spring semester, we pick up our clients' belongings, store their items over the summer, then deliver their things when they're back on campus the next fall.

A Note From The CEO

Greenbox Storage is a 4 year old company that has experienced rapid growth since inception. We are not a corporation that has been around for 50+ years where you go into the office every day and get bored. We don't have everything figured out. We are a young and fast-moving startup.

We are constantly evolving and changing and you need to be comfortable in a startup environment to be a fit for this role. Some people like that environment, others don't. If you want the opportunity to have a major impact on your company from Day 1, this job will be a good fit for you. We anticipate growing all of our departments as our company grows and we want you to grow with us.

IMPORTANT: This role will be handpicked by the CEO. As our company grows, we need to hire more people in management positions. The person we hire for this position will be on fast-track for growth within the company. We plan to groom one of our newly hired Campus Supervisor to become our Director of Operations in less than one year. Our new hire will learn the ins and outs of the business from our CEO, so that the company can run without the day-to-day involvement of the CEO. We have extremely high expectations for this position.

-Collin Rutherford, CEO

Job Description

Are you reliable, accountable, results driven, communicative, and gritty? These are our Core Values and the characteristics necessary for our Campus Supervisor. We are one of the fastest growing startups in the United States and we’re looking for like-minded people to join our team. The Campus Supervisor is the first point of contact for our on-campus employees. You must be a good “people person” who is energetic, uplifting, and supportive. The Campus Supervisor must also encourage our on-campus employees to stay on task, execute sales, marketing, and moving operations on campus, and provide support and a sense of cohesiveness to all of our team members. Since our service is seasonal, the Campus Supervisor’s responsibilities will vary throughout the year.

The Ideal Candidate Should Be:

• Overwhelmingly positive – Infectious and uplifting energy is the norm at Greenbox Storage.
• Organized & deadline oriented– Work is more fun when we’re all accountable and play for the same winning team.
• Gritty– No one is above doing any job, and we have all rolled up our sleeves to get the hard work done and ensure moves happen.
• Appropriately assertive– Leading college students takes a special management approach. The right person will make their experience positive but also provide needed guidance and boundaries.
• Decisive– Quick decision making is a major part of this role.
• Critical thinker– This isn’t a “plug in numbers and do simple tasks” type of job. You will need to make major decisions with incomplete information using your best judgment.
• Analytical– Data tells a story. You must be able to analyze and interpret data. Then make a plan.

Benefits:

• Optional hybrid or remote working environment
• Ability to grow with our rapidly growing company and team

Duties By Quarter:

January-March (Q1)

Campus Teams: Hiring, Training & Coaching

• Expectations Conversations- Conduct expectation calls with campus manager hires to ensure the right fit for each role & team
• Weekly Accountability Meetings- Lead weekly accountability meetings with each campus team to ensure continued accountability and progress to goals
• Campus Team Training- Ensure campus managers are on track with their training and deliverables
• Track Performance of Each Branch- Certain metrics are very important to measure and tracked
• Create and Deliver Emails- Send emails to each branch summarizing last week’s performance and plan for next week. Send email to management summarizing progress for all branches
• Building up Campus Manager Talent - Working with campus management teams to build talent and help them play to their individual strengths. Mobilizing each of them personally to act in the most efficient manner they are capable of. Recognizing the limitations of each individual and when to seek additional hires at a school
• Student Marketing Per Campus- Ensure rules and protocols for marketing and sales are followed at each university

April-June (Q2)

Training Campus Co-Founders & Executing Operations

• Ensuring teams are prepared - Ensure teams are best equipped for all supply distributions with adequate inventory and managers are prepared for moves with an understanding of our processes and sufficient staffing.
• Oversee Moves- Check the Worklist/Special Moves List daily for each campus team. Monitor moves virtually and assist campus managers with problem-solving.
• Comp Reviews for Campus Managers- Conduct end-of-season comp/performance reviews for each campus manager

July-September (Q3)

Reflection & Analysis

• Summer & Fall Labor- Coordinate with co-founder teams to get summer and fall operation plans in place. Coordinate early occupancy needs for key access schools.
• Replacement Hires- Work with Campus Hiring Manager to replace or add members to each campus team as needed to prepare for fall move-ins.
• Identifying bottlenecks in the campus management process - What is slowing down progress? Is it a person? Technology? Talent Issue?
• Identifying winning strategies - What causes a school to grow the most? Successful co-founders? Email open rates? School partnership recognition? Overall demographic? What do we double down on going forward?

October-December (Q4)

Building for the Next Season

• Recruiting New Managers- Work with the Hiring Manager to recruit new campus managers & coordinate which campus managers will be returning to repeat the internship
• Update Campus Training- Work with the Head of Business Development to update/add campus manager training for the following season
• Identifying growth channels - Are there new service offerings we should consider? Strategic Acquisitions?

If you are passionate about being part of a startup that is reshaping an industry and ready to take on a multifaceted role, we invite you to apply for the Campus Supervisor position at Greenbox Storage.