Solution Design Lead – Southeast Region

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out remote in the Diagnostics Division. 

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

What You’ll Work On

The primary job functions are to serve as a Lead within the Technical Solution Design Team and a subject matter expert, coordinating the tactical technical solution design (TSD) including Lab Systems/ Automation, Informatics, Workflow and Consulting lines of business.  Responsible for leading a TSD “pod” in the assigned region and manage accounts to ensure all TSD deliverables are completed according to internal standards and deadlines.

This position will develop, create, and design strategies for the complex core laboratory and automation customer base, such as key strategic accounts and national/regional health systems. This includes project management, preplanning, and preparation to understand and present customer priorities among many concurrent projects and deliverables.

The Team Leader will partner/liaison to serve as a communication link to internal and external business partners and Customers to build and maintain effective long-term relationships to grow the business. Initiate competitive comparisons to support business strategies and our Total Solution Design.

Responsibilities:

• Apply advanced technical diagnostics knowledge to lead the team to analyze user needs; gather customer requirements; design an integrated; scalable and comprehensive solution to improve outcomes for clinical diagnostic healthcare customers. Must be able to multitask and coordinate with a complex network of departments throughout all levels of an organization such as Sales, Lab Managers/Directors, Project Managers, HSI/ IT personnel, internal and external vendors, contractors, and senior level management as needed.
• Serve as the communication link between, US customers, company US sales and service teams, and international counterparts, as needed. Act as primary commercial contact for technical specialist teams for product and process development and improvement leveraging knowledge and experience in clinical laboratory science and laboratory operations and workflows.
• Partner with the Sales Organization in identifying new consulting opportunities and developing customized solutions. Activities could include RFI/RFP assistance as it relates to technical data, solution development, value creation and customer meetings and presentations, etc.
• Build and maintain effective long-term relationships with internal and external customers. Manage and support sales objectives and customer satisfaction to grow the business. Initiate and implement competitive comparisons to support business strategy as appropriate.

• Responsible for implementing and maintaining the effectiveness of the quality system.
• Serve as a subject matter expert in clinical laboratory design specialty automation and workflow. Display leadership in mentoring and coaching team members to continue the advancement of technical skills.

Required Qualifications

• Bachelor degree in related field, is required
• 5+ years of experience in a minimum of one of the following areas: (I) selling technical products, services, installations, and configurations of automated diagnostics systems, laboratory automation systems, and system integrations; (II) clinical laboratory science and laboratory operations and workflows; (III) modifying informatics, laboratory middleware, and automation software; or (I) conducting data analyses and utilizing data mining software specific to instrumentation and automation platforms.
• Proven ability to build long term strategic and senior level relationships and demonstrated capability to uncover a large complex organization’s strategic long term plan and short term tactics and translate into a winning solution
• Proven success as an expert in all aspects of value-based, solution selling and ability to work in cross-functional teams to meet clearly defined objectives that benefit the company and customer.
• Proven sales management experience is a preferred

Preferred Qualification

• Strong negotiation skills
• Critical thinking and problem-solving skills
• Ability to effectively communicate, speak in public, and adapt to rapidly changing environments is a must.
• Executive level business and financial acumen
• Strong team leadership skills and knowledge of all products and services
• Strong internal and external networking skills with robust inter-personal skills that will develop and enhance long term relationships
• Understanding of diagnostics industry would be a plus but is not mandatory
• Excellent communications skills (written and spoken)

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

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