IT Security Incident Management Technical Sr. Analyst - AWS

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

Our Security Incident Management Technical Sr. Analyst - Amazon Web Services (AWS) is a member of a service team with upwards of four (4) personnel within the Information Security Operations group that are focused on incident response, data spillage response, eDiscovery/legal retention, phishing/spam/malware response, and threat hunting. Effectively supports and executes multiple or more complex IT Security Incident Management projects that may span company-wide initiatives within scope, timeline, and budget. Applies technical knowledge to innovation and performance improvement while demonstrating critical thinking and sound logic when assessing problems and opportunities in generating solutions. Accountable for ensuring the day-to-day operations of Guidehouse Information Management security systems, maintaining, and protecting Guidehouse and Client data within AWS to the NIST SP 800-171, NIST SP 800-53, ISO 27001, ISO 20000, HIPAA, and HITRUST standards, supporting the Office of General Counsel (OGC) with e-Discovery or legal retention holds/investigations within AWS, and managing security events and incidents through proactive hunting and anomaly investigations within AWS. Reports directly to the Security Incident Management Manager.

Job Function:

• Understands and supports the IT Security Incident Management initiatives that support overall IT Security Operations goals and objectives
• Demonstrates effective written and verbal communication skills; delivered in a professional, respectful, and timely manner
• Produces high quality work product leveraging existing templates, tools, and methodologies that align to applicable professional standards and best practices
• Clearly and concisely conveys more complex messages to IT Security Incident Management team; effectively presenting facts and recommendations
• Designs and configures monitoring and alerts using AWS Security Hub in accordance with Guidehouse Policies, Standards, and Procedures
• Assists with the development of incident response strategies and efforts to address security incidents and breaches, minimizing impact on business operations
• Assists in conducting risk assessments and security audits to identify vulnerabilities and recommending mitigations to enhance security posture
• Proactively asks questions, validates what is heard, and shares relevant informed point of view in meetings and client discussions
• Demonstrates the ability to sense and respond to verbal and non-verbal cues and adapt my messages and approach based on the audience
• Demonstrates honest and professional behavior in all interactions
• Identifies risk issues (e.g., technical, client service, engagement, team, internal and external) and escalate them to IT Security supervisors and senior leaders
• Helps with issue resolution, risk mitigation and contingency planning in alignment with IT Security Incident Management leader guidance and IT Security risk mitigation plans
• Uses critical thinking, analysis, expertise, and collaboration to develop technical solutions and solve problems
• Thinks innovatively to proactively identify opportunities for system and process enhancements and make recommendations to IT Security Incident Management leadership
• Works in unstructured or unclear circumstances
• Mentors and/or trains IT Security Incident Management team and/or IT Security, working with supervisor/leaders to position them for success, serving as a resource to peers
• Promotes the development of new technical knowledge and skills within IT Security Incident Management team
• Conducts quality assurance reviews using established or establishing KPIs and self-audit work before showing work to more senior staff and/or clients, learning from mistakes
• Takes ownership of my tasks and the tasks I delegate, resolving issues and escalating as appropriate
• Presents themselves and the company in a manner that always promotes a positive lasting impression of high quality, promptness, and professional service
• Draws from experience to propose solutions to meet needs, focusing the team accordingly
• Builds a high level of trust with stakeholders by meeting and anticipating needs and expectations
• Demonstrates an advanced understanding within AWS and ability to apply technical or specialized knowledge specific to role, industry, business line, and/or functional area within AWS
• Stays current on AWS events, trends, and issues in the news relevant to IT Security
• Ensures prescribed IT Security policies, procedures, and standards are followed while identifying opportunities for system and process enhancements
• Communicates with parties within and outside of IT Security; May have responsibility for communicating with parties external to the organization (e.g., customers, vendors, etc.)
• Works independently on mid to large or complex projects and assignments, with minimal guidance and to influence parties within and outside the job function at an operational level regarding policies, best practices, and procedures
• Responsible for developing technical AWS solutions that may require collaboration with internal expertise and deep analysis of the technical system
• Problems and issues faced are difficult and may require understanding of broader set of issues. Problems typically involve consideration of multiple issues, job areas or specialties; Problems are typically solved through drawing from prior AWS experience and analysis of issues.
• Manages projects while delegating work to lower-level employees
• Ability to participate in cross- department discussions to influence job area processes
• Exhibits practical knowledge of project management
• Advanced understanding and ability to apply standards, principles, theories, and technical concepts obtained through advanced education combined with experience

What You Will Need:

• Bachelor’s Degree, plus 4 years of experience OR 8 years of experience can be substitute for degree
• Clearance: Ability to obtain a National Security Clearance or a U.S. Federal Government Public Trust
• Must be able to adjust work schedule as member of Incident Management to cover 24-hour operations in the event of a security incident
• Must be able to work East Coast US business hours
• Experience working with Executive Leadership
• Experience supporting Microsoft Windows 10 operating system
• Working knowledge of NIST SP 800-171 and NIST SP 800-53
• Working knowledge of the MITRE ATT&CK framework
• Extensive experience with AWS environments, network security, and information security principles
• Experience managing AWS security services such as Identity and Access Management (IAM), Amazon Cognito, and AWS Shield to safeguard against unauthorized access and threats
• Extensive experience with AWS Security Hub
• Experience with AWS Control Tower
• Experience working with Security Operation Centers, physically or virtually
• Experience with eDiscovery, litigation holds, and legal investigations support
• E-discovery or digital forensics data processing experience with a strong understanding of the e-discovery lifecycle and related data processing standards and concepts, including: data processing, data deduplication, de-nisting, imaging, metadata extraction, load files, and data migration across e-discovery platforms
• Strong understanding of relational databases
• Advanced skills with Excel (vlookups, macros, etc.); Experience using formulas in Excel to manipulate data
• Knowledge of various data storage methodologies, data collections, data processing and methods of electronic production
• Significant experience conducting Incident Response and Security Investigations
• Experience executing processes and procedures in compliance with required NIST and IT standards
• Experience using a SIEM, such as Splunk or AWS Security Hub to do analysis of security anomalies and events to do Incident Response and proactive threat hunting
• Experience creating writing queries with Search Processing Language (SPL) or Kusto Query Language (KQL)
• Working knowledge of ZeroTrust environments, monitoring strategies, and best business practices of threat hunting within AWS
• Experience working with endpoint detection and response with tools such as Defender, Symantec, or CrowdStrike
• Experience with taking Threat Intelligence and actioning it
• Ability to work on many concurrent, and changing priorities
• Action-oriented and able to manage and meet aggressive timelines and deadlines.
• Must have excellent organizational and time management skills

What Would Be Nice To Have:

• Degree in computer-related OR cyber field OR Master's Degree
• Shall possess one OR more of the following certifications OR equivalent:
  • AWS Certified Cloud Practitioner Foundational
  • AWS Certified Security Specialty
  • AWS Certified Solutions Architect Associate
  • AWS Certified Solutions Architect Professional
  • AWS Certified DevOps Engineer Professional
  • AWS SysOps Administrator Associate
  • AWS Certified Data Engineer
  • AWS Machine Learning Specialty
  • (ISC)2 Certified Information Security Professional (CISSP)
  • ISACA Certified Information Security Manager (CISM)
  • SANs GIAC certification (e.g., GPEN or GW APT)
  • Offensive-Security Certified Professional (OSCP)
  • EC-Council Certified Ethical Hacker (CEH)
  • ACEDS Certified E-Discovery Specialist (CEDS)
  • CompTIA Security+ (Plus)
• Experience working with firewalls/web application firewalls, secure file transfer systems, implementing changes, and monitoring status
• Experience with Data Forensics and Legal/Ethical issues regarding Data
• Experience working with US Federal Law Enforcement and/or Intelligence Communities
• Working knowledge of Active Directory, Exchange, SharePoint, and Teams
• Powershell and Basic Scripting Experience
• Demonstrated ability to learn and document new technologies/solutions
• Experience with ServiceNow is a plus
• Experience working in an ITIL environment
• Experience with AWS e-Discovery or advanced e-Discovery

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.