Offer summary
Qualifications:
Fluent English (C1-C2), 1+ years similar exp or 2+ years in support, Critical thinker, familiar with professional tools and customer support platforms, knowledge in KPIs/SLAs, Experience in cross-departmental projects, time management skills, great communication skills, knowledge of Google Suite, Track record of responsibility, love for people and new technologies.
Key responsabilities:
- Integrate new clients, manage various industries clients, communicate with support teams, monitor service quality and team discipline, maintain security standards and legal agreements, assist with hiring and training ideal candidates, help talents grow professionally, ensure corporate culture, be a leader