Senior Advisor, Incident Response Consultant

Senior Advisor, Incident Response Consultant

This position requires up to 20% travel.

On call is required once every eight weeks.

Location: This is a remote position with a preference for West Coast candidates.

About Secureworks

Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that secures human progress with Secureworks® Taegis™, a SaaS-based, open XDR platform built on 20+ years of real-world threat intelligence and research, improving customers’ ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions.

We enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about “what’s next.” We offer flexible work options when available, and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team.

The Secureworks Incident Response consulting team is looking for a Senior Advisor, Incident Response Consultant who will work with various Secureworks teams and Incident Response\Readiness consultants to grow the Secureworks consulting practice. The Incident Response Consultant is primarily focused on the delivery of emergency incident response services. This involves supporting customers by managing the technical and non-technical aspects of incident response, conducting investigative analysis using digital forensics methods to determine the nature, scope, and root cause of cyber incident activity, formulating recommendations for security posture enhancement, and developing tailored remediation plans. 

Additionally, the Incident Response Consultant may be required to deliver a range of proactive incident response services. These services include cyber threat hunting to help customers identify unknown compromise activity and gaps in their cybersecurity controls, as well as workshops, training courses, and exercises to help customers improve their incident response capabilities. The candidate will be expected to work on engagements with a minimum requirement of 70% billable work.

Role Responsibilities

• Serve as a trusted advisor to assist customers through a cyber incident or data breach ensuring customer satisfaction.
• Serve as subject matter expert in digital forensics and incident response (DFIR).
• Perform complex incident response investigative analysis and develop assessments based on the analysis of host, network, and cloud digital artifacts.
• Document analysis findings and develop recommendations to present both orally and in written reports to customers.
• Conduct assessments of client readiness to respond to incidents, including designing and delivering incident response exercises to test client incident response plans.
• Develop detailed playbooks based on client needs.
• Design and deliver incident response exercises to test client incident response plans.
• Manage urgent and critical interactions with customers.
• Maintain professional, calming, and authoritative presence during a crisis.
• Participate in a 24x7 on-call rotation for supporting requests from global incident response customers.
• Travel as needed to assist customers with on-site incident response efforts.

Required Skills

• Minimum of 5 years of advanced security, digital and network forensics experience 
• Minimum of 3 years of experience with one or more of the following tools: Encase, FTK, X-Ways, F-Response, Volatility, Open-Source Forensics Tools 
• Bachelor's degree in computer science, information systems, information assurance, or equivalent work experience 
• Minimum of one or more of the following certifications: GREM, GCFA, GCFE, CISA or CISSPGCIH, GCFE, GCFA, GREM or similar certifications 
• Strong communication skills (oral and written) 
• Experience briefing senior-level leadership and conveying technical information to audiences of varying backgrounds and skill levels. 
• Ability to prioritize urgent tasks and work multiple consulting engagements concurrently. 
• Desire to work with customers to solve complex cybersecurity issues, including during crisis situations. 

Theoretical and practical knowledge in the following areas: 

• Windows and Linux operating systems 
• AWS, Azure (including Microsoft 365), and GCP 
• Exploits, vulnerabilities, intrusion vectors, and malware 
• Tactics, techniques, and procedures (TTPs) commonly employed by threat actors 
• Host forensics, network forensics, and malware analysis techniques  
• Network traffic analysis, endpoint activity analysis, and log analysis techniques 
• Enterprise cyber incident management and response processes 
• Enterprise cybersecurity controls and failure modes  
• Modern Enterprise Detection and Response (EDR) tools.  

Secureworks is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Secureworks will not tolerate discrimination or harassment based on any of these characteristics.