Workers Comp Claim Specialist

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

Great American's Alternative Markets Division was formed in 1999. The division specializes in mono-line and/or multi-line primary admitted programs on either a traditional guaranteed cost (Elite Programs) or risk-sharing basis (Agency Captives & Group Captives).  Alternative Markets supports both niche programs and generalist portfolios, subject a minimum controlled rollover of $3,000,000 or more.  

We are open to remote candidates for this role. There is also an opportunity to work out of Windsor CT or Cincinnati OH office.

Essential Job Functions and Responsibilities

• Investigates and maintains claims:
  • Reviews and evaluates coverage and/or liability.
  • Secures and analyzes necessary information (i.e., reports, policies, appraisals, releases, statements, records, or other documents) in the investigation of claims.
• Works toward the resolution of claims files, and attends arbitrations, mediations, depositions or trials as necessary.
• May affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.
• Conveys complex information (coverage, decisions, outcomes, etc.) to all appropriate parties, maintaining a professional demeanor in all situations.
• Ensures that claims payments are issued in a timely and accurate manner.
• Ensures that claims handling is conducted in compliance with applicable statutes, regulations and other legal requirements, and that all applicable company procedures and policies are followed.
• Provides technical advice to lower-level positions and other functional areas.
• May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
• Performs other duties as assigned.

Job Requirements

• Education: Bachelor’s Degree or equivalent experience.
• Field of Study: Liberal Arts, Business or a related discipline.
• Experience: Generally, 5 to 10 years of related experience.
• Multi jurisdiction experience preferred, but not required.

Business Unit:

Salary Range:

Benefits:

We offer competitive healthcare, retirement, and paid time off benefits for full-time and part-time benefit eligible employees.