Why USAA?
Provides liaising services between business and IT delivery functions for the purpose of enabling the on-boarding, enhancement and support of systems, applications and other technology solutions. Assesses evolving business requirements to include establishing, evaluating and validating technical requirements. Recommends alternatives and/or enhancements to existing technology solutions. Researches and helps resolve production issues and defects.
The Opportunity
Employer: United Services Automobile Association
Tasks: Identifies and manages existing and emerging risks that stem from business activities and the job role. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies, standards, and procedures for business activities. Facilitates the analysis and design of technology solutions supporting IT delivery functions to ensure business needs are met. Drives the gathering of technical requirements using interviews, requirements workshops, surveys, business process analysis, use cases scenarios, task inquiry and workflow analyses. Participates in analysis and verification of technical requirements for completeness, consistency, comprehensibility, feasibility and conformance to standards. Facilitates traceability of approved and base lined artifacts throughout the solution development life cycle to include specifications, design, development, testing, implementation and defect prioritization. Collaborates with quality assurance resources and subject matter experts to establish the testing approach including usability and performance needs. Assists quality assurance leads with the planning and review of test artifacts. Facilitates clarification and active participation in defect management activities to confirm requirements are being met. Manages change control activities for affected system artifacts. May telecommute. (Ref: 20972.284.5)
Requirements: Bachelor’s degree in Computer Science, Electrical Engineering, Data Analytics, Information Technology or related field and 4 years of experience in the job offered or in an analyst-related occupation. Position requires experience with:
- UML modeling techniques and use case development;
- AML IT DQ, De-Tokenization, and E-3 frameworks;
- IT Vulnerability Management using Patch, Configuration Compliance, PEN Test Analysis;
- Application Vulnerabilities, SAST/DAST, and Mitigation;
- Application and network vulnerability scanning tools;
- Analytical and reporting knowledge in ServiceNow;
- Troubleshooting skills with SNOW, VIT’s & CTR’s;
- Waterfall and Agile;
- Experience with Data analytics including data requirements and analysis;
- Defect management and root cause analysis;
- Actimize data source implementation and troubleshooting;
- SQL, ETL or DataStage;
- SQL Server Management Studio, Oracle, Snowflake, DB2, or Salesforce;
- Control-M for job automation;
- Qualys;
- Rally;
- JIRA; and
- Archer.
Worksite: 9800 Fredericksburg Road, San Antonio, TX 78288
Relocation assistance is Not Available for this position.
This position is eligible for the Employee Referral Program.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Please click on the link below for more details.
USAA Total Rewards
#DNP
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.