Client Representative Sales Associate: CompHealth Allied

CompHealth is the nation’s largest locum tenens staffing agency, offering more than 100 physician specialties, as well as permanent physician placement and both temporary and permanent allied healthcare staffing. At CompHealth, we are known for our employee-centric culture, strong core values and providing outstanding customer service. With CompHealth you can love what you do and impact the lives of millions of patients ever year.

A Client Representative Associate is responsible for supporting administrative tasks of Client Representatives and assisting clients to ensure a seamless placement of providers.  They support Client Representatives with the administrative requirements of various technology platforms.  They assist clients by ensuring clear communication of critical information regarding the placement, provide progress updates, answer questions, and provide excellent customer service.  The Client Representative Associate will also handle strategic team tasks that enable team sales execution or quality assurance.  To be successful, you should have experience developing leads and meeting sales quotas. You will cultivate strong relationships with customers, the Advanced Practice sales teams and other adjacent divisions within CHG, from first contact until you close the deal.

Responsibilities

• Assist clients with inquiries and requests during a sales transaction
• Provide excellent customers service to both internal and external customers
• Enhance productivity of Client Representatives by supporting administrative functions
• Provide clear and proactive communication to customers and leadership on pending sales transactions
• Identify potential problems and proactively involve others to create effective solutions
• Identify sales leads (upselling and new leads)
• Provide coverage for out of office Client Representatives
• Prepare clear and detailed presentations of prospective providers
• Proactively identify support areas in existing processes and procedures and effectively recommend and drive improvements to leadership
• Collaborate with internal support team to drive sales
• Comfortable working without supervision and navigating through ambiguous and complex client needs
• Audit job and assignment details within internal systems to ensure timelines are met
• Audit internal presents for accuracy to ensure proper fit and qualifications for job
• Identify potential opportunities with existing clients

Qualifications

• Computer skills and a basic understanding of database programs
• Persuasive, professional and influential verbal and written communication skills
• 40 wpm type speed
• Effective negotiation skills
• Customer service experience
• Administrative experience
• Effectively communicate and work in a team environment
• Communicate and understand professional level service needs, physician credentials and client practices
• Must have the ability to be strategic, credible, clear and organized
• Excellent interpersonal and organizational skills
• Experience in sales of products and or services preferred
• Education or experience in a healthcare related field preferred
• Experience with CRM software is preferred
• Understanding of sales performance metrics preferred
• Excellent communication and negotiation skills

In return we offer:

• 401(k) retirement plan with company match

• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.
• Flexible work schedules - including work-from-home options available
• Recognition programs with rewards including trips, cash, and paid time off
• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
• Tailored training resources including free LinkedIn learning courses
• Volunteer time off and employee-driven matching grants
• Tuition reimbursement programs

Click here to learn more about our company and culture.

CHG Healthcare values a diverse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway.

We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and individuals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer.

What makes CHG Different? You.