Business Development Manager

Opportunity

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

What we offer

This is an exciting career opportunity in an international, challenging business setting known for diversity and high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded.  
You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other. 

Are you an experienced Business Development professional looking for a new challenge?

Have you got experience in Air, LCL & Ocean sales with a drive to deliver on new customer development?

Can you develop and execute complex solutions for customers?

Job Purpose

The Business Development Manager (BDM) is a commercial customer facing role that has overall responsibility for the commercial and financial development of new client customers portfolio, within a defined segment, through promoting and selling Maersk’s extensive logistics and services solutions.  The BDM will play an active role in managing and expanding a personal customer portfolio as a function of business needs.

The purpose of the role is to deliver planned levels of business from new direct accounts, with a clear focus on strategically aligned trade lanes and products. The focus on new acquisitions will be on import & export trade lanes.

THIS ROLE CAN BE HOME-BASED ANYWHERE ACROSS THE UK

Responsibilities

New Customer Development

• Accountable for the delivery of the Maersk Air, LCL & Ocean Logistics and Services volume targets from a new customer portfolio through the sale of Maersk product solutions and focus on selected trade lanes, and effective Book of Business management

• Accountable for developing and executing complex solutions for identified customer pain points and collaborating with all relevant product owners to ensure meeting customer expectations.

• Accountable for ensuring that contracts/ agreements/ SOP’s for all customers within the portfolio comply with guidelines, are comprehensively documented, maintained and appropriately communicated to all relevant Maersk L&S parties.

Creating and Executing Customer growth strategies

• Accountable for creating and maintain customer strategies with a clear focus on pains and needs aligned with Maersk products and services and predefined trade lanes

• Accountable for identifying of and pursuit of potential customers in line with the vertical direction and strategy

• Accountable for the “Upselling” process within the assigned territory, whereby ‘Non Controlled’ shippers and network derived sales leads are comprehensively pursued

‘Ways of Working’

• Accountable for ensuring that commercial processes, guidelines, tools, and procedures are adopted without exception.

• Accountable for ensuring that the CRM Open sales pipeline is sufficiently robust to ensure delivery of required Closed Won targets, whilst simultaneously ensuring an adequately strong platform for delivering result performance in the coming financial result period

• Accountable for ensuring that periodically introduced sales campaigns to drive focused development of the Sales portfolio are executed within the territory scope

• KPIs and objectives agreed on an annual basis in conjunction with direct manager

Person Specification:

• Experience in a customer facing commercial role, ideally within the logistics industry

• A high level of understanding of logistics and forwarding products, solutions and terminology, in the local market

• Proven track record of targeting, pursuing and winning opportunities, through both personal and collaborative selling efforts

• Proven track record in a matrix, multi cultural organisation, building strong relationships and networks both locally and internationally

• Well developed communication, persuasiveness,  influencing and negotiation skills

• Has strong consultative selling  and questioning skills

• Demonstrable ability to handle most common customer objections

• Self Motivated and performance driven

What we offer:

• 25 days annual leave with the option to buy or sell 5 days

• Annual bonus and pension scheme

• Family-friendly benefits and retailer discounts through our partner Benekits.

• Access to our Employee Assistance Program with free access to mental and financial health tools.

• For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results.

• Whilst the role is advertised as full-time we would be happy to discuss possible flexible working options.

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