Supervisor, Accounts Receivable

Red River is seeking a Supervisor, Accounts Receivable to join our growing team! This person will serve as the supervisor of the day-to-day operations of the Accounts Receivable team to ensure team is working efficiently towards the team goals. A supervisor can assign work tasks, realign tasks within the team, or take corrective actions to resolve employee disputes and productivity issues. General duties include completion of sales order to sales invoices, and assist with collection issues, along with other specific duties outlined below.  Our goal is to provide our customers and sales staff with unparalleled customer service.  This position plays an integral part of this goal.

Primary Position Tasks:

• Convert sales orders to sales invoices
• Review all documentation supporting a sales order for invoicing, including proof of delivery, etc.
• Review sales contracts and customer purchase orders
• Ensure tracking detail in sales order is correct for invoicing
• Review all documentation for sales tax, freight, or misc. charges added on for customer invoicing
• Invoice preparation by postage, email, and/or electronic invoicing        
• Follow-up with sales and/or associates for timely invoicing
• Post all associated documents in Navision
• Maintain relationships with customers and solve payment issues
• Follow-up on receiving reports and invoice issues
• Maintain all documentation relating to sales invoicing and collections, including sales credit memos and data entry
• Maintain cash receipts data and input
• Maintain Contract Vehicle (SEWP, GSA, etc.) detail and data input
• Perform Month End reconciliation reports and journal entries
• Maintenance contracts and incremental (monthly, quarterly, etc.) invoicing for Support Services, Professional Services, and Managed Services orders
• Customer credit card processing
• Processing of credit memos in Navision
• Processing of new customer card requests
• Provide backup for other staff during their absence
• Other business duties assigned

Minimum Education/Certification/Experience Requirements:

• 7+ years’ relative experience in commercial and government invoicing, collections and sales & use tax experience
• Degree in Business desired, major in Accounting or Finance preferred

Preferred Education/Certification/Experience:

• Working knowledge of all aspects of Navision and Costpoint related to position
• Working with office equipment
• Workstation productivity software: Microsoft Outlook / Office (Excel, Word)
• Internet research for invoicing and collections
• Tracking of payments and shipments via customer portals or websites

Knowledge, Skills and Abilities:

• The understanding, knowledge and the reading of customer contracts for invoice processing and payment collection
• The understanding and knowledge of customer related websites for invoice submissions
• Excellent written, verbal and communication skills
• Strong organizational skills
• Ability to multi-task and maintain accuracy under a heavy workload
• Excellent interpersonal skills with ability to work well on a team
• Working knowledge of Microsoft Office, especially Excel

Essential Elements:

Ability to attend work for all regularly scheduled hours. Ability to work extended hours as necessary, particularly during “busy season” – September 1st extending into December. Sit for extended periods of time at computer terminal. It is anticipated the Accounts Receivable Supervisor will follow a timely process of helping to collect outstanding payments owed to Red River. This is important in providing the high quality of customer service expected from this position.

This position requires the ability to continuously communicate with co-workers throughout the day utilizing Red River approved and/or provided communication tools and equipment.

Special Requirements:
For non-New Hampshire locations, the ability to travel to New Hampshire office for training if needed.