Solution Architect Lead

Job Description

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.   

WHO WE ARE:  

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.   

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.  

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.  

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!  

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter. 

Title:  Senior Manager - Solution Architecture Lead

WHAT YOU’LL DO:

The Solution Architect Lead for Duck Creek Technologies plays a critical client-facing role that represents Duck Creek's products and services to potential customers.
Solution Architects analyze the needs of potential customers and help craft a package of products and services that provide the most value to our customers. Working within the sales team, Solution Architects ensure that the right resources from throughout Duck Creek are offered to the customer. Solution Architects ensure that the requirements, gaps, assumptions, costs, and benefits are fully communicated to the customer. the Solution Architect Lead also plays a major role in developing global best practices for the Solution Architecture team and in developing relationships with participants in the marketplace in their assigned regions.

• Understands and translates buyer requirements into a solution plan, proposal, and cost estimate leveraging standard process methods, deliverables, and the right collection of offerings.
• Drives the necessary sign-off of the proposed solution. This requires articulating client business objectives, solution risks, budget, and preferences. This also requires balancing potentially competing priorities between stakeholders, determining acceptable levels of project risk for Duck Creek and the customer, and ensuring compliance with Duck Creek's standards and best practices.
• Manages the handoff of the client-chosen solution, its assumptions, and known risks and mitigating factors to the services organization or implementation partners.
• Reviews and supports implementation partner-led services proposals.
• Escalates questions and requests for subject matter expertise to colleagues around the world.
• Prepares the estimate, schedule, work plan, resource/sourcing plan.
• Understands and clearly defines the input required to create cost estimates; Prepares the cost model estimates, focusing on the services and ancillary costs of an implementation.
• Collaborates as a key member of the sales team to represent the solution offering to the client buyer and other internal Duck Creek groups.
•  Participate in market-building activities with existing and potential customers and implementation partners.
• Maintain a knowledge of trends and buyer-values in India and the Asia Pacific region.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

WHAT YOU’VE DONE:
QUALIFICATIONS/REQUIREMENTS

Education and Work Experience:

• Bachelor’s degree, its equivalent degree, or commensurate professional experience.
  Minimum of 8-years of professional experience, including delivery experience covering planning and mobilization.
• Experience with systems implementation in one or more of the following property & casualty insurance software products: Policy, Billing, Claims, Reinsurance, and/or Data & Analytics.
• Experience with implementation of Duck Creek Example Platform solutions for Policy Administration and/or Billing is a plus.
• Solution experience covering estimating, configuration, costing, sourcing, and participation in a sales process (RFI/RFP, Workshops, SOW creation, etc.)
• Property & Casualty Policy Administration experience.
• Experience/knowledge of software development life cycle for P&C insurance software.
• Deep understanding of the property& casualty insurance business,
• Value proposition and business case development.
• Understanding of Software as a service (SaaS) and the ability to articulate its benefits to potential customers or existing customers looking to migrate from Duck Creek's On-premises software to SaaS.
• Other Requirements:
• Travel: up to 25-50%, mostly within the Asia/Pacific region.
• Work Authorization: Legally authorized to work in the country of the job location. Ability to obtain periodic travel permission to other countries required.
• Geographical Requirements: Solution Architect would occasionally need to work with colleagues in Europe, Australia, or the United States when specialized knowledge is required for a solution. Would be expected to attend about 1 remote meeting per month with other Solution Architects worldwide. These types of meetings may require occasional work during non-India work hours. Would be expected to participate in Mumbai office functions, market events, client meetings, and other functions. Remote work is possible when office-based functions are not occurring.

WHAT WE STAND FOR:  

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems.  As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.  

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/. 

Please let us know if you encounter accessibility barriers with our web content by sending an email to accessibility@duckcreek.com. 

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.  

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