Inside Sales Representative

Let’s transform the business of healthcare! At The Craneware Group, we are dedicated to empowering our customers with industry-defining insights that pave the way for a brighter future.

If you are an energetic, forward-thinking individual with a passion for innovation, we invite you to join our thriving team of more than 750 dedicated professionals. Together, we'll fuel the expansion of our SaaS platform and develop cutting-edge applications that redefine the healthcare landscape.

The Team

Craneware’s Sales team is the face of Craneware to our customers and prospects, working with them directly to uncover areas of opportunity within their organizations. Together our Sales Executives and Inside Sales Rep have sole responsibility for their own geographic territory.

Craneware is seeking an Inside Sales representative who enjoys the full sales cycle and enjoys a challenge. The successful candidate will be a creative thinker, motivated by growth potential, is coachable, and is willing to grow and invest in selling software solutions and consulting services. We are looking for someone who is naturally outgoing and wants to create meaningful relationships and feel comfortable working with C-Suite executives.

As our next Inside Sales Representative, you’ll be the one who educates existing customers on additional products and introduces new customers to Craneware. Whether over the phone or in person, you’ll build relationships and win new business. The right person will be driven to grow the business and create sales opportunities to develop their own territory. They will exceed quotas while developing and maintaining relationships with customers and the internal teams at Craneware.

The ISR will work closely with the Head of Sales Enablement and the RVP of Sales. You will be supported along the way, to help you build your skills and enhance your talents. Making a name for yourself here at The Craneware Group will open the door to advancement opportunities and will lead to a future position in Outside Sales. You will be rewarded for your hard work with a nice base and commission plan.

You Will Be:

• Responsible for growing and developing assigned territory (new business; upselling and cross selling meeting quotas.)
• Lead generation and prospecting customer relationships through creative sales approach and direct marketing efforts.
• Aligning daily activities and practices to effectively meet assigned business objectives and quota using a self-sufficient and planned approach.
• Negotiating and finding effective solutions to questions, requests, and/or points of conflict with both customers and internal stakeholders with a focus on developing and maintaining mutual benefit and lasting relationships.
• Moving deals efficiently through Craneware business and legal processes, including contract reviews and internal approvals.
• Excellent documentation and tracking of all leads, contacts, opportunities, and activity history consistently and in accordance with Craneware best practices in the CRM.
• Conducting research using a variety of database, internet, and industry tools, demonstrating a clear understanding of customer stakeholders and requirements and matching to needs to a proposed solution or solutions.
• Working with and contacting customers regarding non-payment of account.
• Supporting, assisting, or conducting marketing campaigns that support the sales quota achievement objectives and align to territory objectives.
• Travel as needed to customer sites, trade shows, and networking events.

You Will Bring:

• Experience
• Bachelor’s degree or higher
• 2+ plus years’ sales experience in B2B Sales within the healthcare is preferred
• Proven track record in sales & quota attainment
• Knowledge of revenue technology within healthcare is a plus
• Proven track record in new business development and lead qualifications
• Previous sales training preferred
• Skills
• Proficiency in Microsoft Excel, WORD, Outlook, PPT, LinkedIn and CRM Software tools
• Excellent verbal and written communication skills.
• Demonstrate creative negotiation, problem-solving, listening and troubleshooting skills.
• Excellent online presence and LinkedIn skills.
• Business development, sales, marketing, and account management skills.
• Strong organization and time-management skills.
• Ability to move work through a complex sales cycle process.
• Conflict resolution and attention to detail are key skills for this role