Project Coordinator, eCOA (f/m/d)

Join our PMO office as a Project Coordinator (f/m/d) and partner with Clario's Project Managers to coordinate eCOA clinical studies, ensure client satisfaction - and make a positive impact on patients' lives!

What we offer:

• Competitive compensation

• Attractive benefits (security, flexibility, support and well-being)

• Engaging employee programs

• Remote working & home office allowance

• OTP Szép Card

What you'll be doing:

• Deliver superior customer service by providing best business practices and support in using Clario’s products for the duration of client’s clinical trials

• Work and collaborate with project team/s of diverse talents (Project Manager, Data Management, Archive team, etc) in development and delivery of Clario products to help clinical research industry obtain high quality data.

• Pro-actively manage lifecycle of issues from being reported by customer to its resolution by the support and development teams.

• Record and track key project monitoring and tracking metrics.

• Meet regularly with clients via phone and/or web to provide weekly monitoring updates, track on-going issues and communicate project status.

• Meet regularly with Team Leader to discuss workload, communicate project issues and address individual development.

• Fulfill Project Coordinator study specific tasks during each phase of the project.

  • Development – (Study Documentation, Deployment Planning, Internal Training)

  • Monitoring – (Project Reporting, Issue management and resolution, Project process improvements, Mid Study Changes, Inventory management)

  • Close Out – (Data reconciliation and resolution, Inventory reconciliation, Study documentation management)

• You may also work to Ensure compliance with timely training completion/documentation, Respond to customer inquiries and participate in customer calls/meeting upon Project Manager request, Take the lead in managing various aspects of a project as requested and Work on related projects and tasks as assigned.

What we look for:

• BS, BA or equivalent 

• Ability to manage multiple tasks simultaneously

• Ability to organize and manage multiple priorities with multiple stake holders.

• Experience dealing with external customers and have a customer service orientation

• Comfortable operating in a technologically dynamic environment.

• Willingness to adopt new systems and adhere to established business practices.

• Knowledge and comfort in using all applications included in the Microsoft Office Product Suite.

• Healthcare and/or medical experience, preferred. Knowledge of or ability to learn about the drug development process.

• Strong interest in the application of new technology to the clinical trials process

• Comfortable working in a fast-paced environment.

• Excellent Verbal and Written communication skills

At Clario, we put people first, always. We are united and driven by patients, committed to making a difference, and we are always looking for the best talent to help us transform lives.