Associate Director, Sales Training

Description

Associate Director, Sales Training

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life®.

Discover what our 29,000 employees, across 110 countries already know:

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.
  
  

Job Summary

Responsible for designing, developing, delivering, and maintaining comprehensive sales effectiveness training. Delivers training on customer engagement and solutions delivery for internal go to market users across the Syneos Enterprise.

Job Responsibilities

• Designs, delivers, and maintains sales effectiveness training related to the array of Syneos Health Solutions offerings and aligned to corporate strategy and solution priority.
• Performs detailed needs analyses to identify training priorities, interview SMEs, and work with existing external technology partners to create structured learning objectives, create original content, and build assessments.
• Designs and delivers content aligned to an optimal learning medium including virtual or in-person live instructor led delivery, job aids, workshops, and the creation of virtual learning pathways.
• Designs and deploys full sales enablement courses on Summit Learning platform (MOOC Social Learning), including mechanisms for gathering impact metrics.
• In partnership with GCCM, designs and delivers sales enablement content related to outreach tools and materials.
• Ensures that the training produced and delivered is accessible and understandable to a wide variety of Go To Market audiences (BD, GCS, TSI, DPD, Proposals Teams, Leadership, etc.)
• Delivers learning initiatives in often ambiguous and dynamic workplace settings, being highly collaborative and resourceful Liaison with the GCCM, Business Insights, Business Technology and Corporate Learning and Development Teams, among others. Perform detailed needs analyses to identify training priorities, interview SMEs, and work with existing external technology partners to create structured learning objectives, create original content, and build assessments.
  
  

Qualifications

What we're looking for

• A bachelor's degree with 8 years of relevant experience including 3 years of experience in a Sales Enablement/Marketing function, with at least 1 year of CRO/CCO experience. Advanced Degree preferred.
• Proven track record in development and delivery of learning and development solutions in a CRO/CCO environment Understanding of Challenger sales methodology.
• Ability to identify gaps in business processes and training and develop training to meet the business needs.
• Ability to participate in/lead cross-functional teams to perform detailed needs analyses to identify training priorities, interview SMEs, and work with existing external technology partners to create structured learning objectives, create original content, and build assessments.
• The ability to articulate the approach to the training they create, as well as explain the specific advantages of using different types of media as part of the training.
• The ability to deliver training in a broad range of mediums including virtual and in-person instructor-led training, e-Learning, job aids, and/or train the trainer workshops.
• Ability to create learning experiences in social learning platforms (i.e. – MOOCs)
• Excellent working knowledge of adult learning theories, learning design and delivery and capability development, and experience applying these in a technical business setting.
• Excellent oral and written communication skills.
• Experience working in a global organization, across countries, cultures, and time zones.
• Lifelong learner who assimilates new information quickly and can use their design and communication abilities to quickly untangle complex concepts and build a learner's skills preferred.
• Ability to identify, vet and help select external training and technology partners a plus.
  
  

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements.

The annual base salary for this position ranges from $97,300 to $145,700. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.