Regional Sales Operations & Analytics Lead

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We show the world what people want.

Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View™ on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.

We are always looking for open-minded people who will grow with us, push boundaries, and pioneer disruptive methods in market research, data science, technology, and AI. If you share this passion to drive things forward and the integrity to insist on doing things the right way, we'll equip you to take your future into your own hands and play a leading role in our story.

Job Description

The key to growth at NIQ is a high-performing sales team, and driving efficiency and effectiveness for our sales leaders and teams is critical to success.  NIQ is seeking a talented, results-oriented leader to help build and scale local sales operations best practices, enabling our mission to accelerate growth. 

The Sales Ops & Analytics Lead will play a key role in leveraging data and insights to manage sales performance.  This person will effectively analyze current and past sales trends to accurately predict future performance, providing data driven insights to Commercial stakeholders that set and optimize sales strategies. The position will work closely with Revenue Operations and Sales leadership and generate the required business analytics to support strategic objectives and accelerate regional sales growth.  The right candidate will also excel at creating regular sales forecasts, preparing and reviewing sales performance reports, and participating in budgeting across markets. The Sales Ops & Analytics Manager must be a self-starter with keen attention to detail who thrives deriving recommendations from complex, ambiguous data sets.  To be successful, this leader must be highly collaborative in nature and enjoy working in a remote, multi-cultural environment.

Job Responsibilities:

• Data Analysis: Leverage your strong commercial knowledge and business acumen to uncover new opportunities and reveal invaluable data insights and actionable recommendations through the collection, analysis and interpretation of sales and market data. Generate and maintain regular reports, dashboards, forecasts and executive-level presentations for business-critical reviews.
• Sales Strategy Support: Collaborate with regional Rev Ops leadership to develop and refine sales strategy recommendations. Evaluate existing commercial practices and methodologies and look for opportunities to improve and standardize through actionable analytical reports and models.
• Sales Tools and Technology: Advocate for CRM compliance and tool optimization to fuel more accurate reporting. Assist in implementing strategies to enhance data quality, ensuring that our systems are populated with clean, accurate, and up-to-date information. Be an expert on CRM processes and provide guidance to the sales team to maximize their effectiveness.
• Sales Performance Tracking: Understand and interpret company-wide performance KPIs (Key Performance Indicators), develop new market specific KPIs as needed. Monitor pipeline to deliver accurate forecasts, analyze pipeline data to understand areas of opportunity or identify areas of concern, and arm sales leaders with the data needed to address performance issues promptly.
• Territory and Quota Management: Assist in defining and managing sales territories and quotas. Ensure equity and alignment with local market conditions.
• Sales Reporting: Create, deliver, and optimize regular reports and insights for sales leadership and matrixed stakeholders. Ensure accuracy and timeliness of reporting to support decision-making processes. Manage ad hoc requests regarding reports, processes, and general requests for assistance promptly.
• White Space Analysis: Size and prioritize opportunities across existing customers and net new prospects in the region using quantifiable insights to match NIQ sellers with high propensity customer targets.
• Market and Competitor Research: Stay informed about market trends and competitor activities. Provide insights to help the sales team adapt strategies and stay ahead of the local competition.

Key attributes:

• Bachelor's degree and 5+ years proven experience in a sales operations, sales strategy, or finance business partner role; preferably within a B2B tech organization.

• Ability to break down challenging technical concepts and distill them into simple business language
• Advanced quantitative and analytical skills, combined with the ability to formulate insights, present a compelling case for action, and deliver expert advice and recommendations

• Self-starter with superb communication skills, leadership presence, and ability to effectively interact with C-level executives
• Flexibility and ability to adjust on the fly to new demands in a fast-paced environment; operate with a high sense of urgency
• Experience with Microsoft Dynamics or Salesforce and a business intelligence platform (Power BI preferred)

We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential. 

We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities.

We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity.

Learn more about how we are driving diversity and inclusion in everything we do on: https://www.gfk.com/about-gfk/diversity-and-inclusion

At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit and make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!