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Lifecycle Marketing Manager

77% Flex
EXTRA HOLIDAYS - EXTRA PARENTAL LEAVE
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
United States

Offer summary

Qualifications:

3-5 years in Retention & Engagement programs, Experience with marketing automation/CRM system, customer segmentation.

Key responsabilities:

  • Drive growth marketing programs
  • Develop lifecycle programs across email, push notifications, and in-app messaging
Varo Bank logo
Varo Bank Banking Scaleup https://www.varomoney.com/
501 - 1000 Employees
About Varo Bank
Varo is an entirely new kind of bank. All digital, mission driven, FDIC insured and designed for the way our customers live their lives. We’re working toward our mission with a team that uniquely and strategically combines banking veterans with technology experts. The banking experts provide decades of industry experience, and the tech experts can build a mobile app that offers everyone access to premium banking, including quicker access to your money, high-yield savings, and automatic saving tools. Varo has raised over $992.4m to date, from leading institutional investors and strategic partners including Warburg Pincus, The Rise Fund, Gallatin Point Capital, Harbourvest Partners, Progressive Insurance, Russell Westbrook Enterprises, and Lone Pine Capital. Varo. Varo. A bank for all of us.
See more Varo Bank offers

Job description

Logo Jobgether

Your missions

ABOUT THE TEAM
Varo’s Growth team is responsible for customer acquisition, engagement and retention. Our goal is to attract customers who would benefit most from Varo, make sure they have a seamless onboarding experience, and help them get the most out of Varo after they join.

The Growth team is small, nimble, data-driven, and results-oriented. If you want to have a clear and measurable impact on the business from day one, this is a great team to join

ABOUT THE ROLE
Your role will be to drive strategic growth marketing programs focused on onboarding, engagement, retention and resurrection. You will develop and execute lifecycle programs by leveraging automated and personalized cross-channel campaigns across email, push notifications and in-app messaging. You’ll collaborate cross-functionally with Design, Content, Product, Engineering, Research and Data to deliver compelling new personalized customer journeys. You will play a key role in helping us achieve our customer engagement goals.

What you'll be doing
  • Drive strategic growth marketing programs focused on onboarding, engagement, retention, and resurrection
  • Ideate, develop and execute lifecycle programs by leveraging automated and personalized cross-channel campaigns across email, push notifications, and in-app messaging
  • Manage lifecycle programs end-to-end, from setting strategy to meet objectives, to ideation, tactics, briefing, development (in partnership with creative, content and technical teams), calendaring, execution, optimization, monitoring, analysis and reporting
  • Set up and monitor complex journeys, triggers and automations
  • Ensure campaigns (including tests, segmentation, and complex personalization logic) are set up and deployed accurately
  • Pull, consolidate, and report on Lifecycle Marketing metrics, and create data-driven presentations
  • Partner with relevant teams across the organization including data and research, to uncover user insights, create and design an experimentation roadmap, and execute a rigorous A/B testing agenda to enhance campaign effectiveness
  • Collaborate cross-functionally with Design, Product, Engineering, and Data Science to deliver compelling new personalized customer journeys

    • You will bring the following required skills and experiences
  • 3-5 years of hands-on experience managing Retention and Engagement programs
  • Experience leveraging a complex marketing automation/CRM system, e.g. BrazeDeep knowledge in customer segmentation and list management
  • Experience with creating and managing documentation including process and procedures, active campaign monitoring, and experimentation tracking
  • Creative and empathetic thinker; you care deeply about our customers and can build precise targeting as well as delightful, on-brand experiences
  • Passion for data-driven marketing and building programs that drive incremental results
  • Excellent analytical and quantitative skills 
  • Experience working cross-functionally and communicating results to a wide range of stakeholders
  • Experience in a results-driven environment and an impeccable track record of hitting goals
    • #MidSenior

    Required profile

    Experience

    Level of experience: Mid-level (2-5 years)
    Industry :
    Banking
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Customer SegmentationMarketing AutomationData-Driven MarketingA/B TestingBraze

    Soft Skills

    • Excellent Communication
    • Creativity
    • Empathy
    Are you interested?

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