About Us:
SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection. With SentinelOne, organizations gain full transparency into everything happening across the network at machine speed – to defeat every attack, at every stage of the threat lifecycle.
We are a values-driven team where names are known, results are rewarded, and friendships are formed. Trust, accountability, relentlessness, ingenuity, and OneSentinel define the pillars of our collaborative and unified global culture. We're looking for people that will drive team success and collaboration across SentinelOne. If you’re enthusiastic about innovative approaches to problem-solving, we would love to speak with you about joining our team!
What are we looking for?
SentinelOne has a unique and exciting opportunity to join the rapidly growing Global Support and Services (GSS) organization. The Customer Operations team within GSS is responsible for application administration and integrations, Product and Service Provisioning, Project and Program Management and all data analytics for the GSS department.
The Sr. Customer Operations Analyst will report to the Manager, Customer Operations and will be part of the “tools” division of the operations team. They will be responsible for investigating and troubleshooting issues raised in Customer Operation tickets. As well as customizing and developing solutions for the technology stack we support. This specific role will be supporting our FedRAMP environment which requires a US citizen located in the US.
What will you do?
What experience or knowledge should you bring?
What experience or knowledge sets you apart from others?
Why us?
You will be joining a cutting-edge company where you will tackle extraordinary challenges and work with the very best in the industry.
SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
SentinelOne participates in the E-Verify Program for all U.S. based roles.
Go Premium: Access the World's Largest Selection of Remote Jobs!