About Upstart

Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than two-thirds of Upstart loans are approved instantly and are fully automated.

Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.

Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you!

The Team

As the Director of Product, Capital Supply you will lead the product team responsible for managing and growing capital across our loan products. Upstart is a marketplace business – our growth teams find individuals and businesses that can benefit from our AI driven lending products and our supply-side teams bring capital to the platform to fund these loans and deliver value to those providers. In this role, you will play the critical role of owning the strategy for creating supply-side value to the diverse set of banks, credit unions and capital market investors on our platform.

Capital providers on our platform expect robust oversight and analytics; nuanced control over the loans they fund and on their portfolio overall; and automation in managing every aspect of their lending program. You will own the definition, prioritization and delivery of important features to deliver on that value as we scale our platform from our current $38B+ in originations to the next level.

Our products range from end-to-end AI-enabled origination platforms to advanced internal modeling systems to APIs that allow lenders and capital providers to integrate our technology into their existing systems and workflows. You will work widely across our other loan vertical teams to be the voice of capital providers as we develop those products (Auto loans, HELOCs, etc).

Success in this role relies on working with a wide variety of stakeholders, developing a detailed understanding of the consumer lending landscape and effectively balancing platform vs. team specific roadmaps. We also view this role as a ‘player coach’ role and the right individual for the role will have expertise in - and enjoy - both managing a focused team of PMs and working on key initiatives directly.

Position Location - This role is available in the following locations: Remote, San Mateo, Columbus, Austin

Time Zone Requirements - This team operates on the East/West Coast time zones.

Travel Requirements - As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; the leadership team for engineering meets quarterly for 3-4 consecutive days at a time.

How you’ll make an impact:

You’ll define the vision and strategy for both our lending partners (banks and credit unions) and capital markets partners (PE funds, hedge funds, etc). What should we focus on, why, and when?
Lead, mentor, and manage a team of product managers, ensuring continuous team growth and individual development
You’ll understand the needs of lending partners and capital markets and define and build new solutions to meet these needs
Work closely with our sales, marketing, compliance, machine learning, and customer success teams to identify and prioritize new and valuable tools and process improvements as we scale
Launch features on a regular basis in conjunction with your engineering partners
You will work closely with our individual product “vertical teams” (such as personal loans, auto refinance, small dollar loans, etc) to help shape those products to best align with capital partner needs and be the voice of capital supply across our organization
Ability to interface effectively with leaders at banks, credit unions and capital market providers to conduct discovery and understand customer needs directly

What we’re looking for:

Minimum requirements:
- 8+ years of product management experience
- Experience with product management with a focus on software products at a technology first organization
- B2B or B2B2C experience in a past product or product strategy role
- Experience working on individual initiatives at a principal PM level and experience managing other PMs directly
- Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment, and to evolve product strategy based on research, data and industry trends; excellent problem-solving, organizational and analytical skills
- Excellent track record working with technical and non-technical teams to deliver business outcomes
- BA/BS in Computer Science, Electrical Engineering, Mathematics, Statistics, a related technical field, or equivalent practical experience
Preferred qualifications:
- Experience building online financial products, working with consumer banking or capital markets and/or knowledge of the consumer finance industry is a plus
- Experience working in a marketplace business or with an auction system is a plus
- Experience at a growth-stage company or tech company
- Past collaboration with AI, machine learning or data science teams

What you'll love:

Competitive Compensation (base + bonus & equity)
Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
Employee Stock Purchase Plan (ESPP)
Life and disability insurance
Generous holiday, vacation, sick and safety leave
Supportive parental, family care, and military leave programs
Annual wellness, technology & ergonomic reimbursement programs
Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
Catered lunches + snacks & drinks when working in offices

#LI-Director

At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).

United States | Remote - Anticipated Base Salary Range

$215,000—$300,000 USD

Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com

https://www.upstart.com/candidate_privacy_policy

Director of Product, Capital Supply

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