At Lighthouse (formerly OTA Insight), we’re on a mission to reimagine commercial strategy for the hospitality industry. Our commercial platform simplifies data, transforming complexity into confidence with actionable market insights, business intelligence, and pricing tools that maximize revenue.
We successfully raised 80 million in series of B funding, we welcomed four companies to our organization and want to grow over 100 million in ARR in 2024. With more than 560 teammates illuminating the way, representing 34 nationalities living in 35 different countries of which 175 in Belgium alone, we are a fun, collaborative and committed team that works hard to achieve amazing results. Ready to take off and join this rocketship in revolutionizing the hospitality sector? 🚀
What you will do:
Join our team as a Support Engineer! In this role you will handle complex technical problems, act as a bridge between customer support and engineering as well as ensure data accuracy, guide junior team members, and look for ways to improve overall team's efficiency.
Where you will have impact:
About our team (team / chapter):
The Lighthouse support team's mission is to provide unparalleled assistance to both customers and employees, fostering a collaborative and thriving work environment. Our commitment lies in delivering prompt and effective solutions, ensuring uninterrupted service for customer-facing teams, and enhancing the efficiency of engineering teams. We nurture best practices and create a culture of continuous improvement in support services, empowering the broader organisation to focus on innovation and excellence.
Technologies you’ll work with:
What’s in it for you:
Who you are (requirements):
We welcome:
Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is not just a policy; it's part of our culture.
If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply.
We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry.
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