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SEO Team Supervisor

72% Flex
Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

3+ years management experience, Experience in digital ad campaigns.

Key responsabilities:

  • Lead and develop team members
  • Track and report KPIs
  • Optimize business processes
  • Manage conflict resolution
LeadVenture™ logo
LeadVenture™ Information Technology & Services Large https://www.leadventure.com/
1001 - 5000 Employees
See more LeadVenture™ offers

Job description

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Your missions

Description
Position at Dealer Spike

Supervisor, DigMs
About the Role:
The DigMs Supervisor performs an important function in ther SEO (Search Engine Optimization) departments and the entire company's business strategy and management structure as a whole.
 
This individual will be required to have a working knowledge of current industry best practices, have the ability to address major client concerns, and manage overall client package fulfillment within a large team. They are also responsible for continuing to grow as a leader while helping each team member to grow and improve individually to contribute to the overall performance of the department and Dealer Spike.
 
The DigMs Supervisor will be expected to understand all facets of LeadVenture’s campaign types and features, oversee monthly reporting calls with clients, audit employee’s work, ensure a high rate of contact with all clients, consult employees, executives, and client on best practices & service innovation when required. The DigMs Supervisor is responsible for driving growth of the team through trainings, employee development, and general mentorship.
Here's what you’ll get to do:
- Responsible for team lead(s), with review/approval responsibility for the Digital Marketing Services team members.
- Works closely with the management team to set and/or implement policies, procedures, and systems.
- Regular communication to management regarding problems detected in the department, as well as progress made towards resolving the issues.
- Regular communication with team lead(s), specifically on technical, performance, and customer issues.
- Provides conflict resolution for the department.
- Works with team lead(s) and HR to supervise compliance to policies.
- Together with US management, organizes and plans work projects while optimizing resources.
- Creates digital marketing Key Performance Indicator (KPI) reports as directed by the DigMS Leadership team.
- Provides weekly direction to team lead(s) and team members.
- Regular evaluation of department processes and procedures, suggesting improvements that result in higher productivity, efficiency, and customer satisfaction.
- Provides coaching on a regular basis to each team lead(s).
- Is available for team members who experience work and/or personal problems, providing coaching, counseling, direction, and issue resolution.
- Trains team lead(s) and team members to ensure that everyone is performing adequately in their role
- Ensures that any disciplinary action or performance problems are addressed fairly and in a timely fashion.
- Notifies management of any exemplary behavior that should be noted.
- Uses appropriate judgment in upward and downward communication regarding customers, department, or team member concerns needing additional escalation.
- Conducts performance reviews for team lead(s) and team members.
- Approves PTO, including vacation days, sick days, overtime, and work schedule for team lead(s) and team members.
- Stays up to date with systems in the workplace while staying abreast of emerging digital marketing technologies.
Here is more of what you’ll get to do:
- Pushing the department forward while accomplishing corporate strategy and goals of the marketing department
- Development of employee culture that emphasizes quality, continuous improvement, key employee retention and development, and high levels of employee performance.
- A focus on personal development and growth as a leader
- Lead client retention initiatives and teach best practices
- Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
- Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
- Working with HR to recruit, interview, select, hire, and employ an appropriate number of employees.
- Coach, mentor, develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.
- Empower employees to take responsibility for their jobs and goals.
- Delegate responsibility and expect accountability and regular feedback.
- Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the missions, vision, guiding principles, and values of LeadVenture and the Marketing Department
- Lead employees to meet the organization’s expectations for productivity, quality, and goal accomplishment.
- Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of the Marketing Supervisor and Human Resources, when necessary.
- Maintain employee work schedules including assignments, training, vacations, and paid time off.
You’ll thrive in this role if you have:
Strong Reading, Writing, and ability to speak confidently and technically in American English.
- Experience in Google Ads, Google Analytics, Facebook Ads, Bing Ads, Instagram Ads
- 3+ Years Management Experience
- 2+ years of customer service or sales experience
- 2+ years experience running paid digital ad campaigns
- Familiarity with Basic HTML and CSS
- Degree Preferred
- Ability to constantly re-prioritize tasks and initiatives as needed. Strong sense of urgency.
- Ability to think creatively and critically to identify and resolve complex problems autonomously and propose solutions when autonomy is not possible
- Analytical abilities and interest in interpreting statistical data
- Ability to lead a team by being a positive influence on their daily routine at work
- Ability to coach team members to become a better part of the team and well-rounded SEM Specialist
- Collaborate and work efficiently with remote staff
- Advancement of the department and services through constant improvement
- Excellent verbal and written communication skills via various platforms, email, Skype, phone, video.
- Outstanding ability to think creatively, strategically to identify and resolve problems
LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.
LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture’s employees to perform their job duties may result in discipline up to and including discharge.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Soft Skills

  • Leadership
  • Strong Communication

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