Goretti Nobre, a Liberty Company Insurance Brokers partnership, is in search of their next Commercial Lines Account Manager to join the team. We are seeking experienced candidates that are very familiar with the New York market. This role can be remote or hybrid in our Newark, New Jersey office.
We’re looking for a results-driven account manager to actively engage customers’ and their
needs to ensure an optimal level of customer service. You will provide complete and
appropriate solutions for every customer to boost customer satisfaction, customer
retention, customer acquisition and increase revenue through cross selling opportunities.
Responsibilities
• Marketing new and renewal accounts.
• Coordinate all aspects of renewal marketing process with client or prospect and provide program structure review and analysis.
• Prepare account specifications, negotiate pricing and finalize policy conditions.
• Prepare account proposals for presentation.
• Perform cost-benefit and needs analysis of existing/potential clients to meet their needs.
• Prepare summaries to be presented with policies. Policies to be checked and presented in a timely manner.
• Provide technical competence in areas of coverage and current market conditions.
• Explain and clarify coverage forms to clients.
• Expand existing accounts by developing new coverage and designing innovative program structures.
• Ability to meet with clients along with producers to present renewal proposals.
• Special projects as assigned.
• Account management for assigned clients.
• Manage account services, coordinate and direct the activities.
• Present, promote and sell products/services using solid arguments to existing and prospective customers.
• Establish, develop and maintain positive business and customer relationships
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Keep abreast of best practices and promotional trends.
• Thorough documentation is required on each account with proper E&O procedures strictly followed.
• Continuously improve through feedback.
Requirements
• Minimum 5-8 years of insurance experience.
• Strong verbal and written communication skills.
• Excellent, proven analytical, negotiating, marketing and organizational skills.
• Strong computer skills particularly with MS Office.
• Active P&C Insurance license required.
Promoting Peace of Mind for All
At Liberty, we take great care to promote peace of mind for all. We create a safe space to find your Joy of Being as your most authentic self. Being uniquely YOU, with your unique experiences and ideas, we will continue to strengthen our company as we grow together.
HABU has nothing to do with age, gender identity, race, sexual orientation, physical or mental ability, or ethnicity. We pursue people who value: Integrity, excellence, caring, kindness, fairness, teamwork, good feelings, and fun! Liberty empowers our team with tools and knowledge to support the purposeful spread of positive energy, kindness, and good feelings with others.
We recognize that our industry has more work to do in advancing diversity and inclusion. Our dream is to become the north star others can look to for direction as we advance together.
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