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Staff Payment Specialist

82% Flex
EXTRA HOLIDAYS - EXTRA PARENTAL LEAVE - FULLY FLEXIBLE
Remote: 
Full Remote
Experience: 
Expert & Leadership (>10 years)
Work from: 
United States

Offer summary

Qualifications:

10+ years of experience in payments operations or finance., Proven track record with KPIs, subscriptions management..

Key responsabilities:

  • Analyze and optimize payment processing systems.
  • Implement cost-effective payment routing strategies.
  • Negotiate contracts with payments providers.
  • Stay updated on industry trends and regulations.
Dropbox logo
Dropbox Large https://www.dropbox.com/
1001 - 5000 Employees
HQ: San Francisco
About Dropbox
Dropbox is the one place to keep life organized and keep work moving. With more than 700 million registered users across 180 countries, we're on a mission to design a more enlightened way of working. Dropbox is headquartered in San Francisco, CA, and has offices around the world. To learn more about working at Dropbox, visit dropbox.com/jobs We also have a few simple guidelines to keep this space respectful and productive. Please avoid: - Harassing other people or using language that’s hateful, offensive, vulgar, or advocates violence - Trolling, fraud and spamming - Violating someone else’s rights or privacy - Advertising or soliciting donations - Link baiting - Posting off topic comments or thread hijacking We may remove comments that violate these guidelines.
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Job description

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Your missions

Role Description

At Dropbox, we believe the future is built on great ideas. And great ideas don’t just come from the top; they come from everywhere. Our mission is to design an enlightened way of working. 

We are seeking a skilled Payments Operations Specialist to join our team. The ideal candidate will be responsible for optimizing payment processing costs by analyzing, strategizing, and implementing efficient payment routing solutions. Additionally, the candidate will negotiate with payments providers to secure favorable terms and rates.

Responsibilities
  • Analyze current payment processing systems and identify opportunities for optimization to reduce costs.
  • Develop and implement strategies to route payments through the most cost-effective gateways and processors.
  • Monitor payment performance metrics and make data-driven decisions to improve efficiency and reduce expenses.
  • Partner with Sourcing and Legal to provide information that help Dropbox negotiate contracts and terms with payments providers to secure competitive rates and favorable terms.
  • Collaborate with cross-functional teams, including finance, engineering, and product, to implement payment optimization strategies.
  • Stay updated on industry trends, regulations, and best practices related to payment processing.
  • Troubleshoot payment processing issues and coordinate with technical teams for resolution.
  • Provide regular reports and updates on payment processing performance and cost savings initiatives to management.
  • Manage user entitlements in payment processor portals, authorized signatories, and support merchant account maintenance
Requirements
  • 10+ years of experience
  • Proven experience in payments operations, finance, or a related field.
  • Must have owned KPIs and report them to leadership
  • Must have experience working in companies that manage subscriptions
  • Strong analytical skills and the ability to interpret complex data to drive decision-making.
  • Excellent negotiation and communication skills.
  • Knowledge of payment processing systems, gateways, and providers.
  • Familiarity with regulatory requirements and compliance standards in the payments industry.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Detail-oriented with strong organizational skills.
  • Experience working side by side with engineering teams
Preferred Qualifications
  • Experience working with payment gateways, processors, or financial institutions.
  • Familiarity with payment fraud detection and prevention techniques.
Total Rewards
US Zone 1
$199,800—$270,300 USD
US Zone 2
$179,800—$243,200 USD
US Zone 3
$159,800—$216,200 USD

Required profile

Experience

Level of experience: Expert & Leadership (>10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Finance OperationsFinancial Statement AnalysisData InterpretationRegulatory Compliance

Soft Skills

  • Negotiation
  • Strong Communication
  • Team Collaboration
Are you interested?

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