Offer summary
Qualifications:
6-8+ years in Application Delivery (Load Balancing) technologies, Proficiency with Citrix Netscaler ADC technologies.Key responsabilities:
- Respond to incident, service request, and problem tickets
- Manage support queue, prioritize, document, and perform root cause analysis
- Monitor and maintain Application Delivery infrastructure, conduct routine checks and proactive maintenance, collaborate with cross-functional teams