Head of Strategic Partnerships

Overview 

Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2024 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?

About the role

We are seeking a seasoned strategic leader to join our team as Head of Strategic Partnerships. You will be responsible for building and growing high-impact partnerships that expand Flex’s reach, unlock new revenue streams, and accelerate go-to-market (GTM) momentum. The ideal candidate will have extensive experience in partnership strategy and execution, with a track record of building, managing, and scaling enterprise partnerships and/or channel partnership programs. You love the art and science of unlocking revenue growth through partnerships, and have deep experience working with Sales and Marketing to unlock customer acquisition and optimize the impact of these partnerships.  You excel in building relationships within partner organizations at all levels, and collaborating with Flex’s Sales, Marketing, Product, Customer Success, Engineering, and Enablement teams to drive vision, strategy, and execution against our most significant GTM partnership opportunities. This position is a people manager role, reporting to the Senior Vice President of Business Development and Strategic Partnerships.

What you’ll do

• Drive business results by leading the expansion of our portfolio of new and existing strategic partnerships
• Identify and execute new partnership opportunities that accelerate GTM momentum for Flex
• Own defining partnership strategy and operating models to maximize revenue growth through partnerships
• Proactively develop and own oversight of the partnership programs that drive joint marketing and sales initiatives, working closely with internal cross-functional teams
• Build a world-class partner development operating model that unlocks growth for Flex with our partners
• Manage and grow a team of business development and partnership professionals, providing mentorship and guidance
• Track, analyze, and report on partnership performance metrics and KPIs to measure success and identify areas for improvement
• Represent Flex at partner conferences and events, building brand awareness and fostering thought leadership within the partnership ecosystem
• Lead the development and approval of joint business plans, support legal agreements, and guide internal teams in accessing product management, development, support, and training resources
• Lead cross-functional working teams with participation from Sales, Marketing, Support, Product and Engineering; rally resources and focus to help optimize and maximize impact from your partners 
• Contribute to the overall growth of the Flex partner ecosystem with best practices, ideas, and strategy development

Key qualifications

• 8+ years of experience in business development, strategic partnerships, or channel partnerships in a leadership role
• Successful track record of driving significant customer acquisition and/or revenue outcomes through enterprise partnerships and/or channel partnership programs that you built or managed
• Experience building, managing and leading strategic partnerships team(s) in SaaS or FinTech 
• Strategic problem solver with the ability to develop and implement long-term partnership strategies aligned with business objectives
• Deep cross-functional experience, blending sales, marketing, product, and operations, with the ability to manage multiple competing demands and prioritize effectively
• Demonstrated ability to build and maintain strong relationships with senior executives and key decision-makers
• Strong analytical and problem-solving skills with the ability to develop and implement data-driven partnership strategies
• Excellent negotiation, communication, and interpersonal skills, with the ability to influence and collaborate effectively with internal and external stakeholders
• Proven ability to lead, motivate, and inspire a team, fostering a collaborative and results-oriented environment
• Entrepreneurial spirit with a passion for innovation and driving results in a fast-paced environment
• Excellent written communication skills, including the ability to develop detailed GTM strategy & plans
• Autonomous, focused, hands-on, get-it-done mentality
• Positive, upbeat, and assertive personality
• Bachelor's degree required; MBA preferred

Life at Flex

We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.

We offer many employee benefits. For full time, U.S. based employees we offer:

• Competitive pay
• 100% company-paid medical, dental, and vision
• 401(k) + company stock options
• Unlimited paid time off with a PTO minimum + 13 company paid holidays
• Parental leave 
• Flex Cares Program: Non-profit company match + pet adoption coverage
• Free Flex subscription

The national pay range for this role is $231000 - $248000 in base salary. Individual compensation will be commensurate with the candidate's experience aligned with Flex's internal leveling guidelines and benchmarks.