Case Manager - 16588060064

OPEN FOR LATAM

FULL TIME  /REMOTE

Position: Case Manager

Type of contract: Independent contractor 

Working Hours: 8 AM - 4:30 PM PST

Salary Range: $1200 to $1400+/month 

SOMEWHERE, is a headhunter agency hiring talented people across Latam for international clients! 🌎

Description of the Role:

The Case Manager plays a crucial role in managing the daily intake of plaintiffs seeking pre-settlement funding in the Personal Injury Industry. This position involves a diverse set of responsibilities, from handling customer intakes and processing funding requests to maintaining effective communication with stakeholders.

Duties and responsibilities:

• Manage daily intake of plaintiffs for pre-settlement funding, initiating and responding to phone calls and emails.
• Handle customer intakes, process funding requests, and provide detailed information about products and services.
• Obtain and manage necessary documents from law firms, updating customer records accordingly.
• Submit funding requests to underwriters and draft contracts with knowledge of compounding and simple interests.
• Request legal documents such as medical records, reports, statements, complaints, and demands.
• Brokers deal with partners and maintain effective communication with stakeholders.
• Undertake various office-related tasks, including drafting reports and maintaining accurate records.
• Efficiently close deals while managing a caseload of 100+ calls/emails per day.
• Handle a heavy flow of incoming and outgoing phone calls to attorneys, clients, and doctor offices.

Requirements

• Excellent English communication skills. (Must have)
• 1+ year experience in a similar role in Personal Injury Industry (Must have)
• Experience managing Google Workspace, Pipedrive, Mighty, 8x8, Docusign, etc. 
• Candidates must have a computer, smartphone, and a reliable internet connection.