What is special about Lighthouse?
Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together.
What’s unique about this role?
The Lighthouse Review Consulting team consists of highly consultative technologists and workflow specialists who utilize review efficiency tools and Lighthouse service offerings to reduce review costs, and shorten review timelines for our clients. Consultants advise on optimal workflow design, and map technologies and processes to drive the most efficient review, based on individual project goals. As part of the Managed Review organization at Lighthouse, Review Consultants gain exposure to Lighthouse’s market-disruptive technologies, and play a vital role in product adoption and workflow standardization. Additionally, Consultants contribute to overall process improvement initiatives at Lighthouse.
What will this person do?
- Consult with clients, counsel, and review teams on best practices in review, as well as review optimization and efficiency, including review workflow and application of Lighthouse proprietary tools and processes
- Maintain an effective understanding of standard eDiscovery tools, processes, and best practices, as well as technical proficiency in all relevant client-facing platforms supported at Lighthouse (Relativity, Brainspace, and Lighthouse proprietary review and analytics tools); including demos and documentation
- Proactively identify potential pain points in matter workflows, and provide consultation on best practices, along with recommendations to improve and address
- Execute project-specific tasks in Relativity where needed, including searching and complex batching, privilege review and logging, and quality control
- Monitor and manage project communication and workflows, setting proper expectations for scope and deadlines
- Develop a thorough understanding of Lighthouse standard workflows and critical paths
- Establish an excellent working relationship with Lighthouse peers across Service Delivery and assist in creating a collaborative, positive, and uplifting environment
- Partner with Review Consulting Leadership and Sales to provide ongoing client support and program development, including client-facing presentations and demonstrations
- Provide training and mentorship to junior team members
- Partner with Review Consulting Leadership to define and execute the strategic direction of our tools and processes
- Support internal process improvement initiatives as a primary stakeholder for the Review Consulting team, to include developing workflow documentation and training
- Perform other related duties assigned
Bring your passion and together we will shine. It would also be great if you have the following:
- Bachelor’s or equivalent degree required; JD preferred
- Minimum 7 years of eDiscovery industry experience required, within a law firm, consultancy, or eDiscovery service provider as a Project Manager or Review Manager, or in an analytics or workflow consultation capacity
- Minimum of 3 years’ experience working or consulting on large-scale or complex eDiscovery matter(s), with Second Request or Multi-District Litigation experience required
- Relativity Certified Administrator (RCA) or other Relativity certifications strongly preferred, but not required upon hire
- Strong working knowledge of Nuix, Brainspace, TAR, and Analytics processes
- Ability to earn new certifications in-house and with Lighthouse affiliated services.
- Excellent communication skills, organization, planning, prioritization, and problem-solving skills
- Practical knowledge and experience with litigation eDiscovery process and objectives, and review workflow best practices
- Experience with eDiscovery technologies including Nuix, Brainspace, and Relativity, with Relativity certifications, especially Relativity Certified Administrators (RCA), strongly preferred, though not required
- Experience consulting with clients on workflow design based on project goals, making recommendations based on best practices and technological capabilities
- Strong analytical and logical skills, and technical aptitude
- Excellent organizational and problem-solving skills, including ability to troubleshoot complex scenarios, and solve problems in situations where limited information or standards exist
- Excellent written and oral communication skills, including the ability to tailor technical discussions toward clientele, and explain highly technical processes in a way clients can easily absorb
- Assure quality, accuracy, and timeliness in all aspects of delivery
- Strong project management skills including the ability to interpret a variety of instructions provided in written or oral form, remain flexible in unanticipated situations, and manage deadlines and competing priorities in a fast-paced work environment
- Ability to foster positive and professional relationships at all levels internally and externally
- Collaborative approach to working among internal teams on both specific projects and process improvement
Work Environment and Physical Demands
- Duties are performed in a typical office environment while at a desk or computer table.
- Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting.
- Duties may require being on call periodically and working outside normal working hours (evenings and weekends).
Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are!
As required by applicable pay transparency laws, Lighthouse complies with compensation disclosure requirements for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be tailored to be lower or higher in different talent markets.
The expected pay for this role will range from $99,500 to $141,500 per year. This role will be eligible to participate in an annual bonus or incentive program.
Lighthouse offers a quality comprehensive benefits package including, medical, dental, vision, and a 401k with company match. Company paid benefits also include Life & AD&D, short and long-term disability, telemedicine through 98point6, and other wellness plans. We offer a generous Flexible PTO program and paid volunteer days. Employees may also participate in voluntary insurance plans including accident, hospitalization, and critical illness plans as well as pet insurance.
As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients and our people do what they do best—shine.
