Offer summary
Qualifications:
Bachelor’s degree in related field or equivalent certifications, 5+ years of relevant experience, Proficiency in Dell/EMC Isilon/PowerScale systems.
Key responsabilities:
- Provide advanced technical advice and instruction to engineering staff.
- Act as lead customer issue resolution engineer and mentor other engineers.
- Develop internal certification criteria and curriculum.
- Assist Sales Group in training on Dell/EMC Storage market space.
- Educate customers on issue identification and resolution techniques.