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Sr. ServiceNow Developer CSM

72% Flex
Remote: 
Full Remote
Experience: 
Mid-level (2-5 years)
Work from: 
India

Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field, ServiceNow certification is a plus.

Key responsabilities:

  • Lead development & customization of ServiceNow platform
  • Implement integrations with other systems and manage workflows
  • Develop custom scripts using JS, HTML, & CSS
  • Collaborate with stakeholders to analyze business requirements
  • Mentor junior developers and stay updated with industry trends
APN Consulting Inc. logo
APN Consulting Inc. Information Technology & Services SME https://www.apnconsultinginc.com/
201 - 500 Employees
About APN Consulting Inc.
We are APN Consulting, a leading MBE provider of both staffing (IT, non-IT and Healthcare) as well as IT services. Headquartered in NJ with offices throughout the United States and India, we are a trusted resource for clients across a broad range of market segments, most notably finance, banking, healthcare, and insurance. Staffing: We partner with a vast array of companies, from small enterprises to some of the world’s most trusted brands to supply permanent, contract as well as contract to hire solutions in the areas of IT, Finance, Admin, Marketing and others. Healthcare Staffing: Through our subsidiary, APN Healthcare Solutions (www.apnhealthcare.solutions), we provide temporary or permanent healthcare professionals in the nursing and allied healthcare segment to wide range of healthcare organizations. Salesforce Solutions: APN is a Salesforce Consulting Partner and delivers a full range of services, including implementation, integration, customization and cloud app development to help companies accelerate their adoption and use of Salesforce.com. Activities Management Application for Assisted Living and LTC: Built on the force.com platform, Patient Care Cloud is a unique, cloud based application to help healthcare facilities manage resident activities and connect families to their loved ones. IT Services: APN provides cloud consulting services such as roadmap, strategy and assessment as well as mobile strategy and application development.
See more APN Consulting Inc. offers

Job description

Logo Jobgether

Your missions

APN Consulting has an immediate need for a direct client requirement:

Total Experience: 6+
Relevant Experience: 4+

Role and Responsibilities:
Lead the development, customization, and maintenance of the ServiceNow platform with a focus on Customer Service Management (CSM) and IT Service Management (ITSM) modules.
Utilize Workflow Editor, Form Designer, and UI Builder to create efficient and user-friendly workflows and interfaces.
Implement and manage integrations with other enterprise systems to ensure seamless data flow and process automation.
Develop custom scripts and solutions using JavaScript, HTML, and CSS to enhance the functionality and user experience of the ServiceNow platform.
Collaborate with stakeholders to gather and analyze business requirements, translating them into technical solutions.
Troubleshoot and resolve complex issues, ensuring optimal performance and reliability of the platform.
Mentor and guide junior developers, promoting best practices and knowledge sharing within the team.
Stay updated with the latest ServiceNow features, industry trends, and best practices to ensure continuous improvement and innovation.
Required Skillset:

ServiceNow Platform Expertise:
Customer Service Management (CSM)
IT Service Management (ITSM)

Technical Skills:
Proficiency in JavaScript
Experience with HTML and CSS for customization and UI development

Development Tools:
Workflow Editor
Form Designer
UI Builder

Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field.
ServiceNow certification is a plus.
Strong analytical and problem-solving skills.
Excellent communication and leadership abilities.
Proven experience in leading complex projects within ServiceNow.
Ability to work collaboratively in a fast-paced environment.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

JavaScriptHTMLCSSUI DevelopmentWorkflow Management

Soft Skills

  • Strong Communication
  • Leadership
  • Team Collaboration
  • Ability to Work in a Fast-Paced Environment
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