Senior Product Designer - Conduit

At Conduit Tech, we’re focused on the 10% of all energy use that derives from residential HVAC use. We build tools that enable the clean energy workforce to be more productive and effective - starting with software tools for HVAC pros. By supporting HVAC Pros in designing, selling, and installing high-efficiency HVAC systems, Conduit helps mitigate grid strain, reduce home energy use and enhance occupant comfort. We’re working with over 300 HVAC companies across 35+ US states, generating direct product feedback and revenue.

Role Description

Conduit Tech is looking for a Senior Product Designer to play a critical role in shaping product development at our early stage climate tech startup. Your contributions will be both tactical and strategic, as we discover new ways for our product to redefine the future of residential HVAC. You will collaborate closely with product, engineering, and customer success to deliver end-to-end design solutions that are critical to our success.

As a Senior Product Designer, you will fill many design roles including conceiving and conducting user research, early feature discovery, UI/UX design, prototyping and wireframing, and usability testing. You will play a key role in scaling our product through design, and iterating on our user experience to ensure it best serves our users.

What you’ll do

• Partner with multidisciplinary team members to uncover and define user experience across multiple surface areas of the product

• Confront uncertainty and ambiguity to deliver solutions that empower our users and make a genuine  impact

• Taking a central role in developing new features from initial concept through implementation and release

• Design solutions that help scale the product by rendering complex tasks in a way that our users find easy to learn and understand

• Take a lead role in visual design across the product and supporting areas

• Clearly articulate design rationale to peers and stakeholders, while maintaining an understanding of technical constraints and business goals

• Facilitate user research interviews and workshops to surface unmet user needs and identify UX shortcomings 

• Craft low and high fidelity prototypes to gain insight and feedback for working hypotheses

You will thrive if you have:

• A founder mindset: You have the mindset that your work and choices have a large impact on this company, and you are excited to produce excellent work to further Conduit’s mission and grow your equity value. 

• Customer-obsession: You love learning about and from Conduit’s HVAC contractor customers and you care deeply about solving the real problems faced by our customers. 

• The ability to learn quickly: You are willing to dive deeply into the technical domain of Residential and Light Commercial HVAC system design and sales to learn about the work, in-field demands, and pain points.

• Excellent communication skills: You are adept at structuring written and verbal communication. You care about clarity of thought and team alignment. 

• Bias towards action: You are comfortable moving quickly and iterating quickly as we learn.   

• A growth mindset: You are always looking to learn more and learn faster. You love receiving feedback - and sharing it with your team transparently.

• Process orientation: You know that great outcomes stem from great processes. You pay attention to executing on those processes with excellence.  

• Empathy: You take care in your communication and behavior to contribute to a culture of compassion, low ego, and humility, even during hectic times.

• Experience with the early-stage of start-ups: You have an understanding of the nature of the work at an early-stage start-up. The ups and downs of finding product-market fit do not phase you.

Required Skills

• Experience with both tablet (iOS/iPadOS) and web design

• Highly proficient with design tooling (Figma, Miro, Adobe CC, etc.)

• Experience creating and maintaining design systems

• Proven understanding of  mobile, touch based,  interaction patterns and design best practices

• Enjoy thinking strategically about how design integrates into broader product and commercial conversations

• Have previously designed in the presence of technical constraints, and have the ability to engage directly with engineering organization

Other Details:

• Starting at $120K-$160K salary range depending on seniority 

• Full time

• WFH but in-person meetings periodically required (hiring around LA and NY hubs)

• 5+ years of experience

• Portfolio link required upon application

• Case study required upon application (if different from portfolio)

Design Case Study

We are truly grateful that you have taken the time to consider the Senior Product Designer role at Conduit. In an effort to respect your time, and get a better sense of how you work as a designer, we’d like to ask you to submit a case study with your application. If you have included one in your portfolio, you are all set. If not, please provide a separate link to a case study. We are looking to understand how you work in the real world. Take us on a journey through a particular body of work that is particularly meaningful to you; something that shows the contexts you have worked in, and how you used design to solve problems and drive value for an organization. Please feel free to use previous case studies, we are not expecting you to create one for this application.