Sr. Product Manager

Role: Sr. Product Manager

Description: Product Managers at Blackthorn are responsible for overseeing and managing the production of a product from beginning to end. You’ll do impactful work that makes a difference in the education, healthcare, and nonprofit sectors.

Base Salary:  $120,000 -  $145,000

What you’ll do

• Master the unique value proposition of Blackthorn Events.
• Initiate virtual and in-person discovery interviews with customers, prospects, and partners in Higher Education, Nonprofits, and Healthcare verticals (5% travel).
• Create and maintain a public roadmap, prioritizing features based on customer feedback, market research, and business objectives
• Develop and articulate a clear product vision and strategy that aligns with the company’s goals and customer needs
• Collaborate with the Product Owner to prioritize work and convey customer needs to Engineering.
• Create product requirements documents to guide Engineering efforts.
• Build and communicate an understanding of our main customer segments (from SMB to Enterprise and across industries) and their primary use cases.
• Stay up-to-date on the competitive landscape and emerging technologies
• Perform a business-value analysis to make data-driven decisions on features to develop or sunset.
• Work closely with onboarding, customer success, support, sales, and marketing teams to ensure successful product launches and continuous improvements.

What we look for

• 3+ years as a product manager for a software product, with a track record of growth through big bets and experiments.
• Based in the continental US with a preference for remote work.
• Highly self-motivated with a sense of urgency and excellent time management skills.
• Skilled at organizing complexity and communicating effectively.
• Thought leader who is unafraid to respectfully disagree.
• Experienced in cross-functional collaboration with engineering, product, data, marketing, design, and other stakeholders.
• Comfortable speaking to customers, engineers, and executives.
• Capable of ruthless prioritization, supported by evidence.
• Attentive to UI and UX.
• Proficient in exploring data sets for trends and testing hypotheses.
• Exposure to Product Marketing.
• Assumes good intent and treats others with kindness.

Nice to have experience

• Higher Education or with the Higher Education vertical
• Event technology company
• Salesforce.com AppExchange product
• Established, post-startup SaaS product
• Salesforce administrator or power user