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Family Support Coordinator

72% Flex
Remote: 
Full Remote
Contract: 
Experience: 
Junior (1-2 years)
Work from: 

Offer summary

Qualifications:

Bachelor’s degree in related field, 2+ years progressive experience in related fields, Fluency in Spanish and additional languages.

Key responsabilities:

  • Provide culturally appropriate post placement services for Unaccompanied Children
  • Maintain thorough record-keeping and case management
  • Connect UC and sponsors with necessary support services
  • Coordinate with stakeholders and local resources
  • Attend mandatory trainings and communication sessions
U.S. Committee for Refugees and Immigrants (USCRI) logo
U.S. Committee for Refugees and Immigrants (USCRI) Non-profit Organization - Charity SME https://www.refugees.org/
501 - 1000 Employees
See more U.S. Committee for Refugees and Immigrants (USCRI) offers

Job description

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Your missions

Family Support Coordinator - Kentucky


The U.S. Committee for Refugees and Immigrants (USCRI) supports people who have lost or left their homes. For over 100 years, the unwavering commitment of our leadership, team, network of service providers, and advocates has helped redirect the destiny of countless vulnerable lives. In neighborhoods, in Washington, and around the world, we break down barriers and demand justice for refugees and immigrants as they successfully integrate into new communities. We provide essential social and legal services to rebuild productive lives, turning tragedy into prosperity. We are a purpose driven organization with a mission to protect the rights and address the needs of persons in forced or voluntary migration worldwide and supporting their transition to a dignified life.


OVERVIEW

The Family Support Coordinator will provide Post Release Services (PRS) for Unaccompanied Children (UC). This position will report to the Regional Supervisor. Located in the State of Kentucky (Remote - Travel Required up to 50% Regional).


DUTIES AND RESPONSIBILITIES

  • Provide culturally and linguistically appropriate post placement services and comprehensive case management for UC.
  • Complete individualized needs assessments with UC and sponsor, and develop case plans with particular attention to culture, language, and special circumstances.
  • Carry a minimum caseload of 25, but not to exceed 40 cases.
  • Maintain a high standard of record-keeping according to USCRI and ORR policies and procedures.
  • Provide information, education, referrals, outreach, advocacy, and support to ensure that each child receives the services they require.
  • Assess the safety and appropriateness of the placement on an ongoing basis using child welfare principles and social work best practices through phone/video calls, interviews, and home visits.
  • Build a network of local pro bono legal resources and service providers to facilitate access for UC and sponsors, and track individual progress.
  • Coordinate and maintain communication with key stakeholders.
  • Participate in regular training and communication sessions with supervisor and headquarters staff.
  • Other duties as assigned by supervisor.


REQUIREMENTS

  • Bachelor’s degree in social work, a behavioral science, or social services field with a minimum of two years’ progressive experience in the fields listed above.
  • Experience with immigrant populations, child welfare, child placements, family preservation and social service provision is desired.
  • Must be skilled at writing professional, thorough reports.
  • Must possess an extensive knowledge of immigrant community local resources.
  • Excellent organizational, verbal, written, and interpersonal communication skills, and ability to prioritize duties in a fast-paced environment.
  • Must have a valid driver's license, insurance, a clean driving record, and personal transportation.
  • Position requires up to 50 percent long distance travel with limited notice.
  • Position is remote and the candidate must have an appropriate workspace to complete documentation, client phone calls, and video conferencing.
  • Fluency in Spanish is required; proficiency in additional languages a plus.
  • Candidate must demonstrate a commitment to comply with mandatory state reporting requirement for child abuse and neglect.
  • Candidate must have dedication to the human rights of refugees, immigrants, asylum seekers and displaced people.
  • Candidate must pass a criminal background check that includes past history of conviction of child and sexual abuse.
  • Possess or be able to obtain CPR and basic first aid certification.
  • Demonstrated support of USCRI’s values by exhibiting respect for others, maintenance of confidential information and an appreciation of a multicultural workplace.


TRAINING REQUIREMENTS

  • Satisfactory Completion of USCRI’s Orientation and Training
  • Complete additional training as identified by supervisor or Human Resources


PHYSICAL DEMANDS

  • Use of manual dexterity, tactile, visual, and audio acuity
  • Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands
  • Occasional lifting (up to 25 pounds), bending, pulling, and carrying
  • Ability to remain calm and composed under stress
  • Quantitative/mathematical ability (addition, multiplication, division, standard measurements).


Highly Competitive Benefits

Our comprehensive benefits package includes: health, dental, vision, and life insurance; disability coverage; a 401(k) plan with a generous USCRI contribution; and much more. All full-time employees working 30+ hours per week are eligible. USCRI covers 85% of all premiums for employees and their dependents for medical, dental, and vision insurance, which is significantly higher than the benchmarks.


EQUAL EMPLOYMENT OPPORTUNITY

U.S. Committee for Refugees and Immigrants is an equal opportunity employer.

Required profile

Experience

Level of experience: Junior (1-2 years)
Industry :
Non-profit Organization - Charity
Spoken language(s):
SpanishEnglish
Check out the description to know which languages are mandatory.

Soft Skills

  • Organizational Skills
  • Verbal Communication in Japanese
  • Task Prioritization
  • Ability to Work in a Fast-Paced Environment
  • Cultural Sensitivity
  • Adaptability
  • Interpersonal Skills

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