Growth Director, Brand Experience Practice

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world. 

THE ROLE:

We are seeking a highly experienced and motivated individual to join our team as a Growth Director, focusing on driving growth across our Experience service line. In this role, you will be responsible for leading the net-new pitch process, developing executive level relationships with clients, and collaborating with marketing teams to enhance our company's positioning. While the Experience service line delivers solutions across the gamut of branding, experience design, creative, and ecommerce, there may also be opportunities and expectations to support growth initiatives across the gamut of DEPT®’s capabilities including technology, product design and development, innovation, emerging technology, systems integration, media, and much more

JOB PURPOSE:

As part of the sales team, you will be responsible for driving revenue growth by identifying and acquiring new clients for DEPT® 's Experience service line, with a focus on selling branding, experience design, product design, ecommerce, creative and content solutions.

To be successful in this role, it is imperative to have a curious, commercially focused mind. You must have a broad understanding of a range of industry verticals and the ability to develop go-to-market strategies demonstrating DEPT®’s capabilities. A broad understanding of the entire agency sales funnel— from brand building, to performance tactics, to business development to sales— is important in this role, though primarily the role will be judged on bottom funnel performance, that is to say close rates and sales revenue generation.

You must be able to quickly build trust and rapport, ask the right questions, and bring a strategic approach to selling agency solutions. An entrepreneurial spirit with a bias for action and problem-solving is necessary to be successful in this role.

KEY RESPONSIBILITIES:

• Lead net-new pitch process including building pitch timelines, writing pitch briefings, setting pitch win strategies, contributing content for new client proposals and tender documents.
• Contribute to the ongoing improvement of the business development process including qualification strategy, win strategy, pitch casting, usability and best practices in order to better win and deliver for clients, and enhance the DEPT® customer experience.
• Develop executive level relationships with clients that position DEPT® as a strategic partner for current and future project / account work.
• Collaborate with marketing teams to ensure that DEPT®’s differentiated positioning comes to life through case studies, PR, thought leadership content and other marketing material.
• Take on other duties and responsibilities as assigned.

WHAT WE ARE LOOKING FOR:

• 10+ years of agency sales, growth, or client services experience (or equivalent)
• Experience selling agency services across a range of industries and verticals
• Understanding of branding, creative, experience design, and ecommerce
• Ability to collaborate with and lead cross-functional teams to conceptualize, design, and develop solutions that address client needs
• Able to partner with clients to understand their growth needs and recommend solutions that add value to their business
• Experienced in building relationships with C-suite executives (CTOs, CMOs, and CIOs) and business decision-makers
• A self-starter attitude that thrives in a fast-paced environment.
• Strong presentation skills, with the ability to effectively communicate complex ideas to clients and internal stakeholders.
• Detail-oriented with the ability to coordinate projects across multiple teams and functions

WHAT DO WE OFFER?

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our  benefits package:

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave

The anticipated salary range for this position is $150,000 - $175,000. Salary is based on a range of factors that include relevant experience, expertise, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we're flexible. 

WE SUPPORT YOU BEING YOU: 

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step. 

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S. 

We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place. 

DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture. 

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. 

We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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