Director of Engineering

• Lead and manage the implementation team, including resource coordinators, project managers, installers, and field engineers.
  
• Assign tasks, set performance goals, and conduct regular performance evaluations for team members.
  
• Foster a positive and collaborative team environment that encourages skill development, knowledge sharing, and continuous improvement.
  
• Develop and implement quality control processes to minimize errors and enhance the overall quality of installed systems.
  
• Serve as a point of escalation for clients during the installation phase, providing regular updates on project progress and addressing any concerns or questions.
  
• Build and maintain strong client relationships by demonstrating professionalism, expertise, and excellent communication skills.
  
• Monitor project budgets, expenses, and resource allocation to ensure projects are completed within financial parameters.
  
• Identify opportunities for cost savings and efficient resource utilization while maintaining high-quality standards.
  
• Ensure that all AV installations adhere to safety regulations and industry standards.
  
• Implement and enforce safety protocols to minimize risks and create a safe working environment for the installation team.
  
• Other duties as assigned
  

• Always maintains a professional demeanour with fellow employees, vendors, and clients
  
• Ability to cope under pressure and maintain focus, dealing effectively with setbacks while remaining positive
  
• Portrays a positive image and always motivates colleagues to ensure continued success
  
• Embraces change and always willing to adopt new practices
  
• Demonstrated ability to guide a team through a rapidly changing environment
  
• Skill in handling difficult or escalating situations in a calm and professional manner.
  
• Holds self and others accountable
  
• Ability to approach problems logically, under pressure, and seek innovative solutions
  
• Communicates effectively (verbally and written) at all levels within an organization and with external parties including enforcing authorities
  
• Understands the needs and perspectives of both internal and external customers
  
• Promotes teamwork and collaboration
  
• Values and respects others, encourages and supports diversity
  
• Ability to work independently with limited supervision
  
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
  

Requirements

• Bachelor’s degree preferred
  
• 5+ years of AV or other low voltage experience
  
• Proven experience (3+ years) in managing low voltage projects and teams
  
• CTS certification preferred
  
• Proficiency in reading and interpreting technical drawings, schematics, and system designs.
  
• Excellent leadership and team management skills, with a track record of effectively leading and motivating technical teams.
  
• Exceptional communication and interpersonal abilities to liaise with clients, internal teams, and external partners.
  
• Strong organizational and project management skills to handle multiple projects simultaneously.