Offer summary
Qualifications:
2-3 years related experience, Able to type 50 WPM accurately, Bilingual in English and French.Key responsabilities:
- Maintain CMMS database
- Handle customer inquiries
- Produce call reports as required
ABOUT THIS CAREER OPPORTUNITY
The Centralized Call Centre Representative (bilingual) reports to the Call Centre Supervisor. Their primary focus is to support work order creation for the FMO and Service departments to ensure the delivery of high quality facility services to our customers. This position will respond effectively in order to serve customers by determining requirements, answering inquiries and resolving problems, fulfilling requests, and maintaining and monitoring the work database of the Computerized Maintenance Management System (CMMS).
Full-time position - $23.75/hour
WORK FROM HOME: Following the 3-4 weeks of in-office and virtual training, you will be given the opportunity to work entirely remote if you are able to meet the criteria to ensure your success.
*WORK FROM HOME CRITERIA:
*The work from home criteria provided are the general requirements but are not limited to the list above.
RESPONSIBILITIES
COMPETENCY REQUIREMENTS
WORK EXPERIENCE REQUIREMENTS
SKILLS, ABILITIES, AND OTHER REQUIREMENTS
Due to many mandatory vaccination requirements at client projects / facilities, in order to provide substantial employment by ensuring compliance with our clients mandates, the successful candidate will be required to validate full vaccination prior to hire.
BENEFITS
Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
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