This is a role for the Project Manager, you will be responsible for the project in the banking area.
About the company: a Microsoft Gold Partner in Dynamics 365 for Customer Engagement (CRM), Microsoft Country Partner of the Year for 2019, 2020, 2021. One of the leading providers of Dynamics 365 based solutions in the region, serving the CRM needs of some of the most prestigious organizations in 13 countries.
Role Responsibilities:
• Be responsible for the delivery of successful projects based on Microsoft Dynamics 365.
• Determine the requirements of each project and the required business and technical resources to deliver the agreed solutions to clients.
• Manage the overall program plan and project plan for the clients as well as related activities.
• Participate in the resource capacity planning of the team to efficiently allocate resources (internal and/or external from contracted partners).
• Plan and execute the implementation of the project while providing regular progress updates to the client and to company's stakeholders.
• Develop and maintain an in-depth knowledge of the client’s organisation, business needs, and industry challenges (in the context of project management).
• Ensure that project communication best practises are followed throughout the system implementation.
• Ensure expectations between the client and the company are well set and maintained throughout the life of the project.
• Identify potential challenges to the project and communicate with the Implementation Team and the Client to alleviate risks to the project and develop mitigation methods to ensure that it is delivered per agreed timescales and budget.
• Manage risks and governance for each project work stream and ensure all dependencies are identified and managed. Escalate risks early-on to company's internal stakeholders.
• Assign responsibilities to relevant resources and track accordingly while identifying and managing any impediments that might surface.
• Work with clients and team members to define project-specific deliverables, milestones, and success criteria. Facilitate client approval and sign-off of milestone achievement.
• Facilitate project status meetings, prepare project documentation, manage client expectations, and project scope.
Required Professional and Technical Expertise:
• 2+ years of experience in the area of project management
• 5+ years of experience in IT, Engineering, or related field
• Familiarity with any CRM platforms (D365 a good plus)
• Experience in participating in complex business/integration projects
• Experience in working with business and technical stakeholders
• Ability to work in a team environment, passionate and innovative
• Fluent in the Greek and English language.
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