Offer summary
Qualifications:
7+ years IT experience, including 2 customer-facing years in product implementation and hands-on technical activities, Undergrad degree in Computer Science or related field, grad degree a plus; experience may replace formal education.
Key responsabilities:
- Troubleshoot client technical issues, evaluate implementation, and work on product configurations
- Collaborate internally and with clients to ensure resolution in customer environments
- Transfer technical knowledge internally and externally, prioritize and resolve product issues