Design Strategy Lead

Hitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals. Our industry focus, expertise, and intellectual property are what truly sets us apart.  We have earned, and continue to maintain, a strategic relationship with Microsoft.  Recognized for our achievements - teaming with our clients to deliver innovative digital solutions and services - is how we have achieved year after year recognition.

As their trusted advisor, we support our clients to deliver on their strategic business initiatives as they unify, automate, and modernize their data and operations to increase efficiency, reduce costs, and enhance their customer’s experience. Our over 3,000 team members across 14 countries, and our 18 years of 100% focus on Microsoft technologies and business applications, is how we deliver excellence through expert services and industry-focused cloud solutions. 

As a part of Hitachi Ltd., our company has a long and rich history of innovation, financial strength, and the international presence of one of the world’s largest companies. Since 1910, Hitachi, Ltd. has been a forerunner in manufacturing innovative products and solutions that support industry and social infrastructure around the globe supported by 303,000 employees in over 100 countries and across 864 companies.

As a seasoned Design Strategy Leader, you will play a pivotal role on the Experience Advisory team. Your expertise will be essential in facilitating client discovery phases utilizing large-scale Design Thinking workshops. Your strategic, collaborative approach will align and empower teams to unravel complex business challenges and create tangible change to end user behavior. Your leadership will be instrumental in synthesizing the insights from these workshops to steer a team of product designers toward the creation of compelling, high-fidelity prototypes. Following the ideation phase, you will validate these prototypes with end-users, ensuring that the designs have quantifiable business and end user value. This role requires a unique combination of facilitation prowess, a keen eye for design quality, and a user-centered mindset to lead our discovery initiatives from conception to validation.

• Minimum of 7 years of experience in UX design, design thinking, or related roles with a strong portfolio showcasing previous work.
• Experience with creating and leading the design of high-fidelity prototypes in Figma.
• Extensive experience in leading design teams and managing product design life cycles.
• Excellent communication and presentation skills, the ability to articulate design concepts, rationales, then break them down into actionable steps, plans, and roadmaps to stakeholders at all levels.
• Experience implementing enterprise software, such as Customer Relationship Management (CRM) software.
• Experience creating and refining outcomes-based user stories in Azure DevOps, JIRA, or similar applications.
• Incredible attention to detail with strong written and organizational skills.
• Experience working remotely with distributed internal and customer teams in a highly collaborative manner using tools like Microsoft Teams and Mural.
• Strong emotional intelligence with the ability to anticipate client concerns and pivot quickly to minimize impact.

(This position can be based anywhere in the USA or Canada though travel will be required.)

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Base Salary Pay Range*: USD $125,000 – USD $180,000

*The current applicable Base Salary Pay Range for this role is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills relevant to the role, internal equity, alignment with market data, or other law.  

Other Compensation / Benefit Overview

In addition to Base Salary, the successful candidate may be eligible to participate in the following plans / programs, upon satisfying all hiring requirements:

• Bonus Plan
• Medical, Dental and Vision Coverage
• Life Insurance and Disability Programs
• Retirement Savings with Company Match
• Paid Time Off
• Flexible Work Arrangements including Remote Work

Beware of scams

Our recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and/or via our SmartRecruiters (Applicant Tracking System) [email protected] domain email address regarding your application and interview requests.  

All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.