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Partner Success Associate

75% Flex
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Brazil, Costa Rica, Colombia

Offer summary

Qualifications:

3+ years in partners success management, Strong experience in marketing or sales, Analytical skills for data evaluation, Excellent English and communication skills, Proficient in Salesforce and Gmail.

Key responsabilities:

  • Manage partner relationships effectively
  • Develop marketing and sales strategies
  • Expand reach through targeted initiatives
  • Track sales and marketing performance
  • Utilize automation for efficiency
Remedy Product Studio logo
Remedy Product Studio SME https://www.remedyproduct.com/
51 - 200 Employees
About Remedy Product Studio
Remedy Product Studio works with founders on strategy, execution, and launch of digital products. We collaborate with Seed to Series C companies across healthcare, data, and finance/commerce technology. We have been a long-term partner to companies including ClassPass, HealthReveal, H1 Insights, Sommsation, Ash, and Caraway Health. Partners are typically with us for 3 years, and we engage our venture network to guide them through an average of 2 fundraises, helping them secure investors like Google Ventures, Greycroft, and Serena Ventures. We work closely with investors to fill out rounds and invest in select partners in the form of sweat equity. So, what does a Remedy partnership look like? - Each Remedy team works exclusively with a single partner to synthesize company objectives, create a roadmap, and then deliver a product. - With our unique flavor of agile methodology, our product-led teams distill a partner’s broad vision into a lean scope that can be delivered and tested in a short time frame. - Our cross-functional teams work on product management, full stack and data engineering, DevOps, architecture, QA, and UX/UI design. Throughout a partnership, we gather product metrics to inform long-term technology and business strategy.
See more Remedy Product Studio offers

Job description

Logo Jobgether

Your missions

Who we are

Remedy Product Studio is a rapidly scaling technology company that collaborates with and invests in prominent startups and brands to build and scale their digital products. We employ data-driven agile approaches and high-performing teams as foundational elements of our technology-first culture. At Remedy, we view our clients as partners, nurturing long-lasting relationships that grow in tandem with our partners.

Who we're looking for

We are looking for a highly motivated individual with a minimum of 3 years of working experience in partners success management and a flair for driving business growth. The successful candidate will manage partner relationships while also actively contributing to our marketing and sales efforts. This role requires a proactive approach to driving revenue growth and expanding market presence through strategic collaboration and targeted marketing initiatives.

What you will do
  • Act as the primary point of contact for the partners you manage, ensuring their needs are met and their experience with Remedy is exceptional
  • Nurture and expand partner relationships to foster long-term partnerships and mutual growth
  • Drive the growth of business relationships, expanding Remedy’s reach by identifying new opportunities and enhancing existing partnerships
  • Measure and enhance customer satisfaction through a strong Net Promoter Score (NPS), quantifying the exceptional level of service we provide
  • Identify and qualify potential partners within our network using the BANT (Budget, Authority, Need, Timeline) criteria to prioritize leads effectively
  • Develop and execute marketing and sales strategies to support Remedy's goals, including lead generation, product positioning, and promotional campaigns
  • Collaborate with internal teams to align marketing and sales activities with overall business objectives
  • Track and report on sales and marketing performance, using data from Salesforce and other tools to optimize strategies and achieve key performance indicators (KPIs)
  • Utilize Salesforce and Gmail automations to streamline tasks and improve communication efficiency, ensuring that all partner interactions are logged and actionable items are tracked

    • What your qualifications should be
  • Minimum of 3 years of experience in account management, customer success, and experience in the marketing and/or sales field
  • C1 English level, with exceptional interpersonal and communication skills, capable of building and sustaining positive relationships
  • Proven track record of driving revenue growth and expanding business relationships
  • Strong capability in developing and implementing effective marketing and sales strategies
  • Robust analytical skills to evaluate marketing and sales data, driving efficient decision-making
  • Strategic thinker with the ability to craft and execute impactful account plans.
  • Excellent organizational skills and attention to detail, crucial for managing multiple partner engagements simultaneously.
  • Proficiency in using Salesforce and Gmail, with a strong ability to implement and leverage automations for business efficiency
  • Self-starter who is motivated and capable of working independently as well as in team settings
  • Experience as a project manager in tech is a huge plus

    • Compensation
  • Competitive compensation
  • Remote first work environment
  • Laptop reimbursement program

    • Fixed subsidies/reimbursed expenses for
  • Healthcare
  • Connectivity
  • Wellness
    •

    Required profile

    Experience

    Level of experience: Mid-level (2-5 years)
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Account ManagementCustomer SuccessMarketingSalesProject PlanningSalesforce

    Soft Skills

    • Analytical Thinking
    • Interpersonal Skills
    • Relationship Building
    • Proactivity
    • Organizational Skills
    • Independence
    • Teamwork
    Are you interested?

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