HHS Senior Consultant - Public Health SME

We are a passionate team of 300+ engineers, mathematicians, data analysts, project managers, and business consultants. But more importantly, we are active listeners, deep thinkers, and courageous problem solvers. 

The Resultant team purposefully comes together to produce a positive outcome. Our name symbolizes our commitment to empathy and collaboration—of not just delivering our clients with the best solutions, but to deeply listening to them, understanding their needs, and learning from each other in the process. The force of Resultant comes from the combined knowledge, passion, and innovation of our team and partners. 

Together, we partner with clients in the public and private sectors to help them overcome their most complex challenges, empowering our clients to drive meaningful change in their organizations and communities. In everything you do, you’ll help your clients, colleagues, and communities thrive.  

Resultant was founded as KSM Consulting in 2008. 

To help continue our rapid growth and solve our clients’ toughest problems within the Health and Human Services (HHS) sector, Resultant has an opportunity for an experienced and proven Senior HHS Consultant and HHS Subject Matter Expert (SME) to lead projects with federal, state, and/or county health and human services agencies. The Senior HHS Consultant – HHS SME will be expected to bring expertise delivering technology projects within domains such as public health, Medicaid, home and community-based services (HCBS), behavioral health, care coordination, disease control, health equity, aging, child welfare, etc.   

As a Sr. HHS Consultant – HHS SME, you will be responsible for providing strategic direction for delivery teams, soliciting client business requirements, developing thoughtful recommendations around solution design, and engaging with delivery teams as the voice of the customer to ensure successful solution delivery. This will include creation of discovery plans; facilitating discovery sessions with clients, their partners, and internal stakeholders; reviewing documentation; capturing detailed process flows; documenting functional requirements; generating functional deliverables; and leveraging project management tools like Jira to manage technical execution. It will also include working with key stakeholders to set the vision, strategy, and goals of the project. Finally, it will include leading a business-focused team in achieving these goals. 

Responsibilities in this role:  

• Providing strategic direction to clients around the goals and objectives of projects. 
• Drawing upon your deep expertise and knowledge of the HHS domain to fearlessly solve problems and creatively implement solutions.  
• Leading discovery sessions that are creative, engaging, and meaningful by empathizing with the client and focusing on their needs.  
• Creating process maps, use cases, and other documentation that clearly and simply communicate complex business and technical ideas. 
• Owning and managing the requirements process to ensure that functional and technical requirements are understood and prioritized in a way that drives meaningful outcomes. 
• Producing business-related deliverables. 
• Improving governance and data sharing across agencies and localities to help address the population’s health-related social needs.  
• Effectively communicating and building trusted relationships with clients and coworkers. 
• Engaging collaboratively with the team/clients in a way that ensures alignment with strategic objectives which drive positive outcomes. 

Some of the qualifications and skills we are expecting include the following:  

• Bachelor’s degree in relevant field of study 
• 5+ years of experience implementing data and technology-related projects within or for federal, state, and/or local HHS agencies 
• Superior research and problem-solving skills founded on analytical rigor, strategic thinking, and strong business judgment 
• Unmatched analysis skills required, with experience in understanding customer business needs and translating those needs into actionable requirements 
• Ability to understand a project scope and actively manage the deliverables you create to maintain adherence to the objectives set for the project 
• Agile, Waterfall, & Hybrid project experience 
• Experience working both independently and in a highly collaborative team setting 
• Experience working in an environment with deadlines 
• Experience effectively leading teams to achieve desired outcomes 
• Excellent communication skills (written, verbal, presentation) 
• Experience with Office 365, Google suite, MS Visio, LucidChart, or Miro

Preferred Qualifications 

• Master’s degree in relevant field of study 
• 3+ years of consulting experience 
• Understands the practice of empathy driven human-centered design. 
• Experience with state HHS data systems, such as Medicaid Enterprise Systems, state social service data systems, notifiable conditions databases, immunization registries, etc. 
• Experience with business analysis frameworks and methodologies. 
• Experience with healthcare data interoperability (FHIR, HL7) 
• Knowledge of social determinants of health 
• Experience with Google Cloud technologies. 

What you should know about us: 

• We are humble, hungry, and smart. We solve big problems, serve lots of clients, and are entirely committed to delivering transformative outcomes.
• We are team players, deeply dedicated to the mission of the organization, and to helping everyone around us be successful.
• We compensate well, rewarding performance that delivers positive outcomes for our clients.
• Our leaders work hard, serving as shining examples of what it means to live out our values. They are servant leaders, helping their teams to be successful in all possible ways.
• We offer several opportunities to develop yourself.
• We pride ourselves in having the best talent in the industry and hope that you're up for the challenge!

What our team members say about us:

• "I love our true empathy and concern for our clients, it's very rare and appreciated. It is a pleasure to be a part of an organization like this."
• "I learn something new every single day, and I feel like I'm a part of building an organization that has legs. I appreciate that I'm consistently humbled by the talent and caliber of our team."
• "The culture of the company is amazing, and the climate of my team is great. The benefits that employees are offered are better than competitors, and the one-on-one presence that my team lead gives is extremely beneficial to me."

All qualified applicants will receive consideration for employment without regard to age, color, sex, disability, national origin, race, religion, or veteran status.

Equal Opportunity Employer