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Summary and Qualifications:
As part of the Mars Petcare family of businesses, Mars Veterinary Health is a global network of veterinary practices made possible by 75,000 Associates who care for millions of pets across nearly 3,000 clinics in more than 20 countries each year. We are committed to leveraging our reach to make a long-term positive impact on people, pets, and the planet and know our Purpose – A BETTER WORLD FOR PETS – starts with the people who care for them. We strive to offer unparalleled veterinary care for pets by first and foremost enabling and empowering our Associates to do what they love, whether in primary, specialty, and emergency care or management and leadership.
Role Purpose
The Content & Deliver Trainer is a highly self-motivated and well-organized individual responsible for building and implementing our Digital Adoption Platform.
The ideal candidate is a key contributor to our growing company’s vision of training our employees effectively through a solid digital adoption platform capable of designating learning paths, tracking task completion, providing reporting to management and such.
The goal is to enhance employees’ skills, performance, productivity, and quality of work.
Essential Responsibilities and Tasks:
- Live and exemplify the Five Principles of Mars, Inc. within self and team.
- Must have direct knowledge and experience in building an LMS or DAP platform as well as library of training and content from the ground up.
- Build and manage our Digital Adoption Platform (DAP) for our e-learning needs.
- Clearly define by project the percentage mix of the content via each medium for maximum impact and scale.
- Monitor and evaluate our training program’s effectiveness by reporting success and retention.
- Analyze training needs to develop new training programs and improve existing programs.
- Assist in developing, organizing, and updating training manuals, multimedia visual aids, and other educational materials.
- Evaluate the impact of each learning experience in order to drive continuous improvement.
- Ensure all content is in line with our MARS Veterinary brand.
- Design and develop learning experiences that support MARS company goals and initiatives.
- Develop test and evaluation procedures.
- Collaborate with Subject Matter Experts to provide content for e-learning and work with the international training team to turn that into successful training modules.
- Maintain a keen understanding of training trends, developments, and best practices.
- Ensure all content is aligned with our MARS Veterinary Health and Voyager Health branding.
- Must produce high-quality work while meeting tight deadlines.
- Other job duties as assigned.
Special Working Conditions:
- Ability to work at a computer for long periods of time.
- Project timelines and work volume/deadlines may often require more than 40 hours per week to complete essential duties of this job.
- Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
- Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
- Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
- Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment.
- The noise level in the work environment is normally moderate.
- Environment where pets are present.
Experience, Education and/or Training:
- Bachelor’s degree in Instructional Design, Curriculum and Instruction, Instructional Technology Design is preferred, or a combination of education, training and experience to provides the required knowledge, skills, and abilities.
- 5 years’ of experience in media design, educational technology, or user experience design is required.
- Advanced degree or certifications are preferred.
- 5 years of experience creating content within an LMS or DAP are required, as well as an outstanding eye for creative design (layout, flow, and all sensory aspects).
- Demonstrated success developing training using adult learning principles and design theories are required.
- Strong passion for learning development and enhancing the learner experience is required.
- Health care background (veterinary or human healthcare, pharmaceutical, etc.) is preferred.
Salary: $75,000 – $112,000
What We Offer – The Good Stuff:
- Competitive salary with paid time off & holidays so you can spend time with the people you love.
- Medical, dental, and vision insurance for you and your loved ones.
- Fertility and family-building assistance.
- Paid Parental leave.
- Practice Paid Basic Life Insurance.
- Practice Paid Short- and Long-Term Disability.
- Competitive referral program – join our team, bring your friends, and get paid.
- Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match.
- Commuter Benefits.
- Legal Plan.
- Health Savings Account & Flexible Spending Account.
- Mental health support and resources.
- Paid Volunteering.
- Optimum Wellness Plans® for up to three pets.
- Continuing Education allowance & MED hours for eligible positions.
- Student Debt Relief (for full-time DVMs).
- A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much more.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Mars Veterinary Health (MVH)® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. MVH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. MVH complies with all applicable federal, state and local laws governing nondiscrimination in employment in every MVH location.
